Malden Animal Hospital & Kennel

Reviews

A Google User

Was unimpressed. Everyone was very nice but I wasn't overwhelmed with competence. I suspect a tube of medicine was resused from a previous dog to mine.

A Google User

I will no longer have my cat Yeti be seen here anymore. The lady at the desk that I spoke with this morning was very condescending, she is lucky I didn't ask for her name, I would've put it here in this review. Who ever was working front desk today 02/05/2024 at around 1pm. I had a neuter to be scheduled for tomorrow morning, and literally not ONE soul said anything about pricing estimation for this. She tried to be slick with an attitude and was talking to me as if I lied about not receiving any email or any communication on what the estimation of this neuter would be. I checked my spam folder, my inbox, I did not receive any email with estimation cost for this neuter otherwise I wouldn't be here calling them today to ask how much everything would be. I didn't like her tone or how she handled answering my very much reasonable questions. Im not going to give my money to a hospital that have workers who operate this way. Its very expensive but just because I can't come up with almost $600 out the pocket for a neuter doesn't mean I don't take good care of my cat or I am not deserving of owning one. I do my best to make sure his health is on point and they all know this over there so I don't understand why she gave this condensing tone and attitude towards me. The Doctor there that my cat had was good, I have nothing negative to say about him. But the front desk woman made me no longer want to have my cat seen there anymore because its super unprofessional and I will gladly take my baby somewhere else where I won't be treated this way. I don't do shady business. And don't "honey" me ever again, I am grown woman, speak to me professionally.

A Google User

My cats were patients at Malden animal clinic from October 2022 through March 2024. My experiences were okay except with the front desk. I had to call repeatedly to have my records sent over to a new vet because I moved and today around 2 pm I had a foster agency reach out because we are looking to adopt a dog and they told the agency that I had only been there one time and then proceeded to hang up on them rudely. With these last interactions I wish I would’ve only gone there once.

A Google User

The Doctors and staff have been very caring and helpful with Bandit and Velvet. They are both 16 yrs of age and are now experiencing health problems. I appreciate their patience and compassion in working with us for the best plan of action. Many thanks from all of us. 🐾🐾

A Google User

It is a grim task having a beloved pet euthanized. I chose them as they were so helpful and courteous in the past. I highly recommend them on any pet concerns

A Google User

I just yesterday said goodbye to my beautiful dog of 13 years, Chiky. She was a purebred American mongrel that we got from the animal shelter for my son as a Christmas present in 2009. Malden Animal Hospital was over the top the BEST and Dr. Shinohara was beyond the BEST!! She was everything we could hope for. When Chiky first had problems of vertigo, Dr. Shinohara treated her and we had another four months before a relapse where she did not respond to treatment. She was actually quite excited to go to the vet (she loved it there), and Dr. Shinohara made sure that her last moments were peaceful. They placed blankets on the floor and my baby went to sleep peacefully with her family petting her gently. Nothing but the highest praise. I have to stop now because I am crying, but my deepest thanks go out to Dr. Shinohara and the Malden Animal Hospital.

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Business Hours
Monday:09:00AM - 19:00PMTuesday:09:00AM - 19:00PMWednesday:09:00AM - 19:00PMThursday:09:00AM - 19:00PMFriday:09:00AM - 19:00PMSaturday:09:00AM - 13:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services