Address 118 Greenwood Ave, Bloomington, IL 61704
Phone Number +13098287722
Dr Laura and the team were incredible. So gentle and loving with our boy and very friendly and informative. We are VERY pleased.
Everyone was excellent about explaining everything. We got a clear plan of care during appointment and then it was emailed. I love that the checkout was done in the exam room. Also there were no other dogs in the lobby. It was a great experience glad I switched vets.
The peace of mind that comes with having my dogs at Highland should come in pill form. No matter what happens, what time it is, who's working, we are always in such good hands. I think we must have seen every doctor by now (they have an impressive number and lineup of doctors) and they all CARE SO MUCH. My dogs are treated like pets by the whole staff.
This is the place to go if you are obsessed with your pet. My pet was a patient for 4 years, with over a dozen visits—I feel very comfortable saying they provide top-notch care and service. Dr Burkes and the many techs we met at Highland took incredible care of my senior dog, including solving problems I thought impossible. They are up to date on the latest technologies and medicine, and have tons of options right in their facility—plus they’re an emergency vet option. Most importantly: they truly care about pets, their comfort, and their quality of life. Such a patient group of folks. They treated my senior like GOLD and made sure she was always comfortable (and spoiled!). They are busy, but it’s because they’re worth it. Truly a top-class vet. I recommend them to everyone. Thank you to everyone at Highland!!!
By far, this is the best vet I've ever gone to in the over 20 states I've lived. Very clean, no wait, greeted immediately, staff knew my dogs name walking in, paying attention to schedule. The young lady (vet tech I think) was amazing, explained every step thoroughly and clear to understand. Great breakdown of prices and explanation of needs vs adds (and why to add depending on situation). The Dr came in shortly thereafter (there was even a button on the wall that stated if your waiting over 5-10 min in here or if your dog worses, push button), did a quick and thorough exam, explained every course of action and what's upcoming. Pay right in room alone with staff only. Treats for my dog at every step from entry to exit of building to ensure calm and happy pup. Puppy plan is significantly better than PetSmart/blanchfield that I've used in past. Overall, I couldn't be happier and it was worth the hour drive. Living in Champaign area, all vets claim not taking new clients and the UofI emergency room took over 8 hours just for an ear infection. Highland has an attached 24/7 emergency clinic, and I'll take that drive EVERYTIME. What a great business and great smiling staff.
If I could give them 100 stars I would. Dr. Wisely diagnosed our pup within a few minutes. The staff made our dogs final moments comfortable and filled with love. Thank you!
Business Hours
Monday:07:00AM - 17:30PMTuesday:07:00AM - 17:30PMWednesday:07:00AM - 17:30PMThursday:07:00AM - 17:30PMFriday:07:00AM - 17:30PMSaturday:ClosedSunday:Closed
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Serves McLean County and nearby areas