PetSmart

Reviews

A Google User

Well maintained Petsmart. It did not smell like DOG when I entered the store and I was greeted immediately by staff members. On Saturdays they have a Vet Clinic and on Sundays they have dog adoptions. Overall a great store with several different events on the weekend.

A Google User

1 year ago the grooming was wonderful. The past 6 months have been disgusting treatment, horrific communication, not helpful, and my golden can’t even walk after waiting so long to be told she had to stand nonstop for 3 hours with no breaks which at 16 she can’t. Too many awful stories and service. Do not use these groomers. If I could rate in the negative I would.

A Google User

I have always loved PET smart grooming. But my last 2 visits have been horrible experiences. Last visit we were left standing waiting about 20 minutes before we were even checked in. Today I literally was standing and waiting 45 minutes past our appointment time. I rang the bell multiple times and no one came out. The store employees were stocking and working all around us and kids stopped to play with my sweet dog. When she finally came out I was told I was late and they wouldn't have time to take her. Luckily a manager came and dealt with the situation. On the positive side as always my sweet Sadie looks beautiful and came out wagging her tail as usual. So disappointing to be treated so badly as a customer.

A Google User

The cashier and I bump heads I have an account and my daughter to I paid 86.00 and the cashier said oh I'm sorry your not in out system so moving forward I purchase big orders from stores like tractor supply. Thank you petsmart for hiring her.

A Google User

Drove over an hour to have my new rescue groomed, just to be told they are unable to provide the 3-4 hour service because she has lymes disease. Lynes disease is not contagious, she has been treated but will always test positive. I could have been made aware of this prior to putting my dog through the hour long trip.

A Google User

Went to get a jacket for Ryder. He didn't like those city slicker ones there. They were nice but complicated. Not what an old bear dog (Mountain Cur) wanted. He got a Carhart at Tractor Supply, much cheaper and no complicated like the two piece at Petsmart. Nothing personal, he just didn't like it! Most of what they have there are for pocket pooches.

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Business Hours
Monday:09:00AM - 18:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Onsite services
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > American Express
• Credit cards > Diners Club
• Credit cards > Discover
• Credit cards > JCB
• Credit cards > MasterCard
• Credit cards > VISA

Categories