Address 22830 NE 8th St, Sammamish, WA 98074
Phone Number +14259616490
Description Mud Bay is an independent pet supplies retailer based in Olympia, Washington, with stores throughout the Pacific Northwest. We specialize in healthy pet food and supplements made with natural ingredients for dogs and cats. Our in-house veterinarian and dedicated category team search for high-quality choices that will support the overall health of individual dogs and cats, no matter what their needs. Mud Bay also stocks well-made dog and cat toys and supplies, as well as a wide selection of clay and natural cat litter. We continue to also partner with select manufacturers to produce exclusive treats, toys, cat litter, and supplies that can only be found at Mud Bay or on our website.
Staff always so helpful as I've got a picky kitty. Recommended a new cat food to try! My kitty loved it, I returned the next day & bought more!
I love this store! Fantastic selection of healthy foods (I trust anything they choose to carry) but above all else the staff is outstanding! I've been buying/dealing with every pet food store around. These people know their stuff, are always so genuinely friendly, and will take as much time as needed for me to find new food for my dog who wont eat ANYTHING! I've been in other stores where I have been put on the spot for not buying raw , for not doing this or that, quite judgy. Here, its dealt with knowledge and a sense of humor! Essentials since I feel I'm losing my mind with this Fergus😊 hands and paws down my favorite place.
Wow! The staff here give amazing service. Am in shock. Came in with my wife desperate to find some treats/food for our Aussie as we were just passing by for 24hours and they provided us with a great selection of food samples and helped us pick out a few toys that were quite unique. Staff was super quick on their feet and didn’t hesitate to help. Probably the best pet store we’ve been in, wish they had it in Canada. What a great group of people. Thank you!
I visited the Sammamish Mud Bay last week to get my dog some special things the night before we had to put her down. It was a difficult shopping experience, to say the least, but the employees that were working that night were so incredibly kind and comforting. I wanted to say thank you for the kindness shown during a very difficult time.
These people are just the greatest, honestly. Although it seems like team turnover is high, everyone they hire is wonderful, knowledgable, and helpful. I can depend on getting good advice, as well as free treats for my babies, every time I come in.
I have not shopped at Mud Bay often. But needed a little assistance with my 22 year old, sweet pup who is not getting enough nutrients in her daily diet. I popped in the other night to see if there was any thing that would be helpful to add to her food. The very friendly sales associate pointed out a few products that may be beneficial to her. I took them home and try them and came back actually to stock up on a few other flavors for her. I was blown away by the great customer service I received this evening with two of the sales associate who gave me samples and a welcome new customer gift certificate to use on my next purchase. I will definitely be back just for the customer service alone. I have a happy pup with these new supplement. Thank you for your suggestions! 😊
Business Hours
Monday:10:00AM - 18:00PMTuesday:10:00AM - 19:30PMWednesday:10:00AM - 19:30PMThursday:10:00AM - 19:30PMFriday:10:00AM - 19:30PMSaturday:09:00AM - 19:00PMSunday:09:00AM - 19:00PM
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