Address 2001 US-29, China Grove, NC 28023
Phone Number +17048571017
Description "China Grove Animal Hospital provides Animal Hospital, Vet Clinic, Vet Hospital services in the area"
This clinic has always been my go to clinic. After a rough experience with a neighboring city’s big chain clinic, I wanted a “down home” feel of a clinic and China Grove animal hospital was just that! They showed they truly cared when it came to getting my animals spayed or neutered. I had the privilege of having them fix 3 of my animals :). One of which was done just in time before the veterinarian retired. So sad to see the place closed down.
It looks like an abandoned old raggedy house They are still on covid-time and did not allow me to come inside The surgeon and the nurse staff didn't bother to clean the blood off of my cream colored cat. My cat got neutered and his bottom looked like it had been butchered. He was bloody and gory, A scary scene for my seven and nine-year-old children who started screaming and crying when they saw all the blood. My cat has been licking his bottom the whole night and putting blood on my carpet my couch and my children's bed. I think if they would have took a half a second and cleaned the blood up with some peroxide while Mateo was still sleeping....this visit would have turned out a whole lot better.
Always take my Stella here for meds and anything else she needs worked on. Great service!
I've been going to China Grove animal hospital for over 17 years. Dr Vaughan has helped me when it was time to say goodbye to my 1st cat. He's helped with wellness visits and small ailments over the years for our now 17 year old Yorkie. Years ago he helped save one of my cats after I mistakenly used the humane society to spay and it didn't go well. (I admit I was trying to save money and I learned there are some things you just don't want to skimp on, your family's health is not one.) He was able to tell me what was wrong with that same cat last summer when another office I had used in emergency over the weekend had made a wrong diagnosis. He's cost conscious when helping come up with a plan if there's a problem. He's very knowledgeable, and he takes the time to answer questions to make sure you understand what's going on with your loved one's health. They've always treated me very well there, are respectful and appreciative of my business. I feel like I can trust them in a time of need. And I appreciate that. He doesn't have a big fancy lobby, but if you're cost conscious this could be considered a good thing. I've always been happy with and recommend China Grove Animal Hospital.
They take care of my fur babies like they're one of theirs. Took my cat that seemed sick; and he's in there getting extra cuddles and purring like crazy 😆 The staff is always super friendly though and very helpful with whatever the problem seems to be.
I called to inquire about the cost to have my boxer (who was just seen in their office 2 months prior) neutered. I explained the reason I wanted to have him neutered was because his 2nd ball had not dropped yet. The lady that works the front desk advised that since it was only 1 ball it would be a different procedure and would need to call me back on that cost. She advised via voicemail that the cost would be $298.00. I called back and agreed to cost to schedule his appointment. She advised on what to expect - drop off time, pick up time and payment handling. On day of the scheduled surgery my father was dropping off my pup. He states there is an issue with the cost and I need to give the vet a call. The other front desk lady brings to my attention that the cost is now double due to the extent of the surgery. I explained to her my conversation with the other employee and she already made me aware of the cost. She proceeded to tell me that she could not speak on what the other employee advised other than they were not aware. I explained the VM but she said that did not matter & could not speak on that. Frustrated, I agreed to the amount and said to proceed with the surgery. Minutes later the lady calls me back demanding payment up front due to the type of surgery. She also states please do not kill the messenger but the vet is requiring the full amount to be paid before he proceeds with the surgery. I explained how unprofessional this entire process is and how no other vet I’ve used in the past requires payment up front & what if something happens to my animal & I felt that they were now only requiring payment up front because I stated my frustrations but would never withhold payment due to this, I just wanted to make them aware. She proceed with you can pay now or not drop your animal off. My father stated that the entire time he was sitting there waiting to drop off my pup that the vet was very rude and vocal with his frustrations with me. Mind you I was never once disrespectful only stated that the process itself was unprofessional and misleading to your clients. I will never be using this vet again. My first interaction with this company was pleasant but I will say like the other reviews below the place is a mess. My recommendation is find a different vet to use if you’re in this area!
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed
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