Pet Supplies Plus Sugar Land
4.3 from 300 reviews
Address 11543 S Texas 6, Sugar Land, TX 77498
Phone Number +12812153575
Description We are located on the corner of Highway 6 and West Airport Blvd, next to Kroger. This is the first Pet Supplies Plus store in Sugar Land. We have a great selection of natural dog and cat foods, as well as the largest local selection of toys, treats, and collars. Our professional grooming and self-serve pet tubs will keep your dog looking clean and healthy! We also offer live animals, from fish and reptiles to birds and small mammals, as well as a cat adoption room. We encourage all of our neighbors to bring their pets shopping with them. Stop by today for great prices and easy to navigate aisles. Our team is ready to assist you and we look forward to seeing you! We are committed to: Best Selection of Natural Foods, Outstanding Service, a...
Website https://www.petsuppliesplus.com/Store/TX/Sugar-Land/Sugar-Land/4176
A Google User
Awesome place awesome staff and awesome service ! Great prices! Today was my first time in the store and they made me feel like a regular ! I definitely recommend and plan on coming back soon !
A Google User
I’ve been coming to this location for the past 2 years. Never have I ever seen the shelves so empty. Honestly, I thought this location was becoming more popular. No. It’s a supply issue. I asked one of the employees why the shelves are empty. He said it’s due to the supply issues. To my knowledge, this is a manager matter. Unacceptable. I couldn’t find food for my dog. Keep in mind, I haven’t been able to find my dog food at this location for a WHILE. I’ve been taking my business to the Telfair location, as they have everything. Literally everything. These poor employees. My favorite employee is Mary. She’s been there for a few years. She’s awesome. All of the employees there are. They are so kind and helpful. It sucks that the employees are the ones to suffer from this situation. I hope they don’t close this location because it’s the closest to my house. I hope the owner brings himself together and gets this sorted out. People might be out of jobs in response to this. Hopefully that doesn’t happen. New management should be in place.
A Google User
I have been trying to get amazing grains orijen six fish from this location for a while now. The ladies there are absolutely amazing! They are so welcoming! They have notified the owner numerous times about this specific item. The last time I called to check on this order, it was supposed to come in on a truck that week from what the owner said. I wasted my time making a trip to this location to be let down once again. Not only once but repetitively! The owner seems not to care about his customers' needs or his employees. There is no way this location will ever get my business ever again! And I hope these two young ladies find their worth and the tall gentleman who is usually there Thursday nights.
A Google User
Excellent service. Very professional. Mariana is the nicest groomer I’ve ever met. She’s so careful and so sweet with my two little dogs every time I go there. She patiently explains prices which I think is very important before service and offers the best treatment. I will keep coming back. My babies love when they see her.
A Google User
Be aware of strange behavior from the woman who manages this location. I purchased a large bag of dog food and while at the counter the cashier noticed my bag was torn. (Have noticed taped product on the low stocked shelves in the past…)He got me another bag. About 2 hours later I got several voice messages on my personal phone telling me to return the new bag and come back to get the other one because “surveillance “ showed it happened while I loaded it in my cart! She yelled and told me I ripped it and probably haven't opened the one I left with and she couldn’t resell the open bag! ( I had opened the bag I left with btw) I said I’m sorry I did not notice and kindly suggested she donate to a shelter. She yelled louder . So creepy and odd. There are many other awesome pet supply stores. I have spent hundreds at this one and will never go back.
A Google User
I like it to wash my dog between grooms but the Dog wash needs improvement, half the time I need to bring my own towels. And sometimes they don’t have shampoo. But The groomers here are amazing. That’s why I keep coming back. My dog feels comfortable with them.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 18:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > MasterCard
Categories
Services
Serves Richmond and nearby areas
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