River Ridge Animal Hospital
4.3 from 167 reviews
A Google User
This was our first visit after being with the same veterinarian for the last 20 years. Our American Staffordshire Terrier, after being attacked by another dog, has trust issues. So we were very concerned how the visit would go. Especially after a terrible experience with another facility. The facility is nicely designed to have plenty of space, so if your fur baby needs a little distance from others while you wait to be seen that's not a problem. It was very clean as well. The staff could not have been any nicer or more accommodating. Dr. Trisha Cooper, while remaining professional, was friendly, knowledgeable, and thorough. Listening and answering any questions we had. Our dog was calm the entire visit. Any anxiety we had before the visit has been laid to rest and we look forward to seeing them again for any and all future visits. I highly recommend them.
A Google User
I have been using the boarding services at River Ridge Animal Hospital for years. All of my dogs have stayed there and have received great care! My dog Sam absolutely loves the staff. He loves the attention, the care that he receives, along with the atmosphere!
A Google User
We love coming here! We made the switch from Rochelle Vet to River Ridge and not for one second do I regret it. We have had per emergencies and they fit us in so fast! When we are here the Doctors explain to us what’s going on and don’t try to rush us out the door. They don’t make me feel stupid when I ask questions on things I don’t understand or know. They take their time with each one of our pets and I am so grateful!
A Google User
Went for a new puppy check. I had suddenly developed ringworm after getting him & asked Dr. Erin to look at Jasper. She said it was a hot spot without taking a sample. When I got home & found another lesion on my leg I shaved Jasper to make it easy to see. Sure enough he is covered! I’m moving my pet care to a vet who knows what they are doing!!
A Google User
As for people skills (most of the time) and only scheduled appointments it's a 5 star. Normal appointments go fine. But. Honestly if its a "hospital" then I should've been able to get help regardless of the day and regardless of the time. plus there's a chance they won't be able to see you in certain emergencys. They take extras if they can fit you in and when they just open in the morning it's about an hour before anyone can see you. They don't have anyone there right away. So no point in coming in early better luck calling if they answer. (I got lucky once and the first appointment cancelled after waiting for a while) Another problem I have with River Ridge is their closing time. You have such a big facility you should be able to stay open longer. At the least until 8 or 9 but if your a hospital then honestly I would expect 10. They are on the expensive side as well but are very good with their treatments like I said normal vet service is phenomenal but sometimes their workers can get an attitude or just seem rude. Bad days happen I have no doubt that they would take your animal in if your animal had a serious, serious, injury and it managed to be at a time where they are open and have a vet. But thats the big issue. This is not just For River Ridge it's many places. I do understand that. But. My biggest issue owning an animal in Lee County or the surrounding areas is: If it's Sunday or past closing time and your cats dying or suffering it's not their problem. their not open. None of these vets are. Even River Ridge only had 3 others for options posted that you can go to. And ones in Iowa. I should not have to go about an hour and 10 minutes away for emergency help. Or to a different state. Not even a mobile vet in our area? I've been looking since 9am. It's 3:24 pm I've given up. I'm sitting here struggling. Maybe I'm missing something or theres something I don't know about but I've been looking everywhere. Any animal can suffer any day. lee county and all of the counties up to over an hour away need to have a least a few options for sundays and varying closing times. You guys need to all have a meeting or something send one person from each buisness to a place and rework your open times to at least have some places open on Sundays. Even if it's just for a few hours in the morning. And a few hours in the afternoon some of the hospitals or clinics should do a 9am to 3pm or literally anything. We owning animals are not Inconveniencing you, but your services on the other hand are Inconveniencing us with the suffering and/or loss of our animals. We pay to get their shots for the county, we pay extra to have them in our homes. We pay the outrageous fees for appointments and treatment. The point of these places is to help us when we need help and all these services hours are hindering that. Emergency vets or 24 hours vets or mobile. Or animal hospitals. Nope everything closed on a Sunday. The problem is you don't even think about it until tragedy strikes on a Sunday. With an elderly animal it can be anytime as many of us know. It's heartbreaking to just have to watch them suffer for a whole day and the night just to be able to get a ride in the morning and then have to load them into the carry crate. And have a one hour drive with a screaming or shaking or scared stressed animal and then have to do it the whole way back. Update: Simba died an hour and 30 minutes before they opened. We will be getting him cremated. I got pictures of his toe beans for tattoos. He was over 15 in human years.
A Google User
Excellent Care!!! We have been taking our dog here for almost 10years and have ALWAYS been happy. All staff and veterinarians treat our pet like their own. I'll admit a few times we have tried other vets but were NOT pleased with the level of care elsewhere. Lesson learned. Will always return. Thank you, River Ridge Animal Hospital!!!
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:07:30AM - 12:30PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
