Address 15122 Rosecrans Ave, La Mirada, CA 90638
Phone Number +15629213539
Description VCA La Mirada Animal Hospital is now in a new state-of-the-art facility conveniently located in La Mirada Theater Center. Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards of vet care. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best in preventive and healing care. We offer wellness and preventive care, vaccines, weight management, dental care, parasite control, surgery, senior care, laser therapy, digital radiography and limited ultrasound services. Our additional services include pet boarding, daycare and grooming.
This vet was on my list to check out for my new dog due to proximity/office size and good reviews. Had an urgent issue today, and they really came through for me and my baby. I am looking forward to this being our new vet going forward. Really nice and caring staff. Dr. D is great, a real animal lover, and a good caring person. I owe you lunch!!
So I’ve taken my kitten since she was 7 weeks. My first visit was amazing. However the last visits have been super impersonal. Felt more like a quick pay and get my kitten vaccinated. This can definitely work for some however not for me, especially since it’s not cheap here. Plus my drive here is about 30 minutes from my home. I gave them 4 stars because I do admire how clean and the receptionists are always super sweet. I have already found another vet that is closer to me so I will take my smaller kitten there.
On September 15, 2021 @ appx 9:15am my daughter and her boyfriend took their beloved 6year old fur baby Leia whom was in distress to your clinic, her symptoms were explained to your staff that answered the phone. It was explained that she was not moving, her tongue was sticking out, not eating nor drinking any fluids. Upon arrival necessary paperwork was filled out, at that time they were told the facility was backed up and they would get to her as soon as possible. In the midst of the long waiting period there were 2 vet technicians that came out to assess her condition, their assessment included a slight pet on her head and stated she looked stable and they would get her in as soon as possible (more waiting) my daughters boyfriend went in got Leia some water he was able to get her to drink a bit, her breathing was getting more shallow. When he went back they again stated they were backed up and would get to her as soon as possible. My daughter told both technicians that its a possibility she was bitten by a spider pointing out the red patch on her nose, information was ignored. As they waited in the parking lot there was a lady waiting for her cat, when the Dr./tech came out to give the lady her fur baby she commented to the Dr./tech that maybe they should try and get Leia in soon because she didn't look good. This kind woman asked permission if she could say a prayer for Leia, they sat and prayed (humanity at its finest). More waiting and finally a 3rd technician came out appx at 11am and said she was not sure how long they had been waiting but they should have been told along time ago that (Leia) needed immediate 24hr attention and needed to be taken to ER, she asked if it was ok for her to go into the car and check Leia, she climbed in and checked her gums, pulse and stated she was very dehydrated now this was an assessment. At this time things became crucial Leia let out this heart wrenching howl that she was in pain/distress it was heartbreaking. They asked the tech what was the nearest ER she referred them to VCA Lakewood, they called while on their way and were told they don't take walk ins they continued to go anyways in that time frame Leia kept howling (poor baby) and my daughter kept assuring her it was ok, when all of a sudden she stopped breathing (imagine the hysteria) at this point. They finally reach the ER when her boyfriend ran in to get someone to help the technician came out and checked her and asked how long had she not been breathing he stated appx 10 min the technician stated not even CPR would help. In the midst of this the technician also apologized stating they are trained to say they don't take walk ins because pet hospitals are so crowded their isn't enough beds/oxygen. The devastation has been unbearable and did not need to happen had trained/skilled human beings would have done their job in the beginning in a profession that they chose to honor but failed to do everything humanly possibly for Leia and her parents this was a very sad, hurtful day. My daughters boyfriend went back to tell them what had happened they could care less all they could do was give a generic "Sorry" that's not OK, this happened because of their negligence, he thanked the technician that referred them to the ER and she was upset that they waited so long and made her own phone calls. They did receive a call back from the doctor whom also apologized, they also spoke to the office manager whom apologized and stated that the third technician had ER hospital training and that's why she was able to make the assessment so quickly his response to her was shouldn't all technicians have emergency training, why would you send someone out to assess a situation without the necessary training? He was told that the individuals would be talked to regarding the situation. This poor baby girl did not deserve to lose her life and suffer the way she did because the so called "trained" individuals did not provide the proper care that was needed....RIP beautiful baby girl Leia, we now have to live with broken hearts. 💔
Worst customer service by “Lupe” first time I call and I was treated really badly with no interest also asking about the price if it was reasonable and she acted like I was asking something crazy, among other things, if that’s how you treat our pets I don’t even want to know !!! Horrible
I rescued 2 sick kittens. The next day I called VCA La Mirada and they were able to get me in that morning. I have used a different popular vet in Whitter for a while, but over the years it has been harder and harder to get in, not to mention the cost of this vet. I was so happy to be able to take the kittens in immediately. The office was so clean and the staff was amazing. I was not rushed and every thing was explained in detail. The office was also able to give some resources for the kittens and their feral parents. It was a refreshing change from vets in the past. I even received a follow up text to see how the kittens were doing (never had this before). The cost was also very manageable. Thanks La MIrada VCA :)
I brought my boyfriend and I's kitten here to be checked up on as he was born very small, and his mother was not feeding him. The lady whom was at the front desk was very short, and did not listen to the information we were giving her about our kitten. After repeating her questions we had answered twice already she says the doctor will be with us and has us sit down in the lobby. When the doctor did call us into the room she asked us the situation and when we explained our kitten wasn't being fed by his mom and had diarrhea she told us he had parasites. We keep our momma cat inside and this baby kitten had never been near other outside or inside cats except his mom (who did not have any parasites whatsoever neither does dad cat) she proceeds to act with pity after we ask her what can we do she only says "oh well we can run a test for parasites" "his survival is very low chance" she did not give us any advice or information on how to continue to care for him and she goes on to tell us how much our visit will cost. Not once did she or any other staff say what we could do to help our kitten or what we could give him to help his stomach digest. We end up taking him home and I take him with me to Petco where the staff there was more informed and prepared to give me milk for his food and a paste that really helped his appetite. Along with a small toy he still plays with to this day that contains catnip. It helped his appetite and alertness. He is now healthy and active. The moral and point of my comment here is to say this vet staff was NOT helpful NOR hopeful to our situation. Since this and after taking him to Petco I found the lady AT PETCO was more informed and very helpful about how to care for my kitten he is only alive because of the information PETCO staff gave me. NOT this vca staff. So please do not come to this clinic if you're hoping to save or care for your animal.
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Monday:07:00AM - 19:00PMTuesday:07:00AM - 19:00PMWednesday:07:00AM - 19:00PMThursday:07:00AM - 19:00PMFriday:07:00AM - 19:00PMSaturday:08:00AM - 16:00PMSunday:Closed
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