Eternal Waters Aquamation

Reviews

A Google User

This was my first time using Eternal Waters and my first time aquamating a pet in general. It was for a rabbit under 4 lbs and the price is on par with what you get for a usual cremation but I liked that the process is gentler and I'm glad I'm able to get more ashes back given her tiny size. I got her back within a week. My photo shows all the items you get (**minus the book; that was my own creation**). Lilia was very sweet, attentive, and helpful in answering all my questions when I was still in the preparation/planning stages weeks before I needed her services, as well as on the day of too. She wasn't in the office yet when I called, but was very accommodating and came in to help me. The whole process was very easy and she was patient with me as I picked out the size and color of the urn I wanted. The room with all the pet photos is an extremely nice touch (my Bunny should be on there too). It was touching to see they aquamate dwarf hamsters, reptiles, and birds too. I asked if I could paint the urn but she was honest in saying it wasn't recommended as it's polished wood and she offered to give me an additional unpolished urn for free. I decided to decline and decorate the urn I got with stickers instead, but even the original, unaltered design is very nice. Overall, I'm very happy with the service.

A Google User

Truly compassionate, understanding of the pain (loss) of a pet. The caring and support given willing to listen was not rushed or felt pressured. No sales pitch. I appreciate the beautiful solid wood box with remains a paw print, even the little bottle with trimmed hair belonging to my pet. I was also returned his collar and blanket. Highly recommend if your pet was truly a part of your family.

A Google User

It was a 2 1/2 hours drive but it was worth taking my little girl there to be cremated. They took her out of the bag and she looked just as beautiful as she did alive. They placed her in a pet basket and let us spend as much time with her as we needed. It was hard to leave her but I knew they would treat her body with love and care. Thank you for the care you took with my little girls remains.

A Google User

Lilia, many thanks for taking the time to explain the process. I know our Blackberry, will be well taken care of and he really loved his swimming pool and bath time. Without a doubt aquamation was the best choice for him. Thank you, so much, for your kindness and compassion during this difficult time!!

A Google User

We lost our beloved rabbit, Crusher, and are heartbroken. At every step of the way, Eternal Waters was kind, gracious, and exactly what we needed as we moved through this end-of-life process. We are so grateful for them and how they stayed late while we drove from Austin. We now have an altar to Crusher, complete with his ashes as well as the paw print impression and whisker and fur samples that Eternal Waters so thoughtfully collected for this. We felt so supported by them during the hardest time in our lives. Thank you!

A Google User

Mrs. Fuller and the team did an excellent job taking care of our beloved Conchita. I was able to bring her in pretty quickly. I was given extra time with her before releasing her to them. I was given an approximate time frame and a run through of the process. We felt at peace knowing that we took this eco friendly and gentle process. Once we received everything that is in the package, her remains came in a beautiful wooden box, certificate of the aquamation process, the fur clippings and whiskers beautifully placed in a tiny jar, and her paw print and it even showed the print of her fur between her toes (that’s how we remembered her best, such a furry little girl). This is the best option for any beloved member, fur or no fur. They were empathetic, compassionate, and excellent customer service. I’m happy I was able to find them on google and open on a Sunday. I highly recommend Eternal Waters Aquamation.

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Business Hours
Monday:09:00AM - 16:00PMTuesday:09:00AM - 16:00PMWednesday:09:00AM - 16:00PMThursday:09:00AM - 16:00PMFriday:09:00AM - 16:00PMSaturday:ClosedSunday:09:00AM - 16:00PM

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

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