Compassionate Care Veterinary Clinic

Reviews

A Google User

I’ve been going to compassionate care for over 6 years with both of my English bulldogs. They’re frequent fliers and I end up having take trips to the vet almost every 4-8 weeks for one reason or another. I’ve never been late for an appointment or missed an appointment ever. I’ve spent thousands upon thousands of dollars annually here. I had an apt scheduled for one of my dogs today (Monday at 12:20) because he’s had some pretty bad inflamed lumps between his toes. I had brought them to the vets attention 6 weeks ago during a routine wellness apt and they said if they didn’t get better to have them rechecked when I came back in to get the rest of his annual shots. 6 weeks later they were still pretty bad and I had asked if they could recheck them while I was in the office and he was getting the rest of his shots. I was told I needed to schedule yet another appointment to have them looked at because a vet wasn’t available to look at them (even though I was told to ask during this visit): aka- “we need more of your money.” I didn’t make a big deal about it though and just scheduled another appointment. Luckily over this past weekend they got better so this morning (Monday) I called to cancel the appointment since it seemed pointless with them getting better. I also know it’s extremely hard for pet owners to get same day sick appointments (as I’ve struggled numerous times to do so and had to take my dogs to Tufts emergency room in walpole instead) so I know someone else will scoop my appointment up quickly. When I called they said that I would lose my deposit because I was cancelling within 24 hours. I get having a cancellation policy for people who are frequent offenders or no shows but I have been coming there for literally 6.5 years, at least 10-12 times per year between my two dogs, have spent thousands upon thousands of dollars each year, and have NEVER cancelled or missed an appointment. I also stated that yesterday I noticed his paws were much better and that it didn’t make sense to come but they’re closed on Sundays so I couldn’t actually cancel the appointment. I was then told had I left a message yesterday then I wouldn’t have lost my deposit and there’s nothing they can do about it. Yes, yes they can. This business isn’t a large corporate organization. It’s a small business that makes their own rules. I completely understand having a cancellation policy like this as I have the same policy with my own business but you don’t screw the good and loyal clients. Especially since we both know someone’s scooping up that appointment immediately and it’s doing them a favor freeing it up for a pet who truly needs it. This really put a horrible taste in my mouth and I will now be switching to a new vet. The name of the business has really gone out the window since 2020 and it’s sad to see.

A Google User

I’ve been bringing my rabbits here for about 2 years. When I eventually adopted a dog, it was a no-brainer that he should come here too. The staff call to check in on the health of my little ones whenever they’re not well or had been seen at Ocean State (the clinic has a close partnership and regular communication with this animal hospital). For rabbits, especially, it can be hard to find any vet. I was so lucky to learn that Compassionate Care does care for exotics. My bunnies have regular nail trims here with the technicians.

A Google User

I have personally worked with Dr Linda Farrington in the early 2000's at Northern RI AH. I was her surgery technician . I just moved back home after living 6 years in Atlanta. I live in Somerset and work for Baystate Veterinary . My dog Khloe needed a dental. There was no-one else I trusted than Dr Farrington . I drove 45 mins each way to bring her there. I would have drove hours . My dog is 12 and my service dog and I was concerned but knowing Dr Farrington was doing the surgery I was not worried . Dr Farrington cares about her patients and does everything she can. I have known her to stay after hours and call clients on her day off. Also her prices are more than reasonable. I will never go anyway else. I have worked with many doctors in my 28 year Vet Career. Dr Farrington is the best !!!!!

A Google User

Compassionate is a bold name for a business. If you’re daring enough to name your business that, you better live up to the name…to me it was anything but..denied care to my dog until she was on medication..refused to prescribe medication until they saw her..makes no sense..go somewhere else!! Anywhere else

A Google User

Was told we got a call about an appointment neither me nor my husband had any voicemail. The deposit we had on one appointment they refused to credit toward our cats next appointment despite the only reason my husband was able to reach them was because they called about our cat we had seen. Mind you they have 2 contact numbers for all our pets. Anytime we want to make an appointment its a pain getting ahold of them ever to make appointments. They couldnt even just one time deal move the credit over for the cats appointment, because ya know we have 40$ to gamble with the vet to answer. Not pleased with this vet as of late.

A Google User

Left me with a 275 bill for a missed appointment. Very disappointed. Very expensive. It’s all about money. Try potter league instead

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Business Hours
Monday:08:00AM - 20:00PMTuesday:08:00AM - 20:00PMWednesday:08:00AM - 20:00PMThursday:08:00AM - 20:00PMFriday:08:00AM - 18:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services