Address 288 12th Ave, Hanford, CA 93230
Phone Number +15595870286
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/ca/hanford-store1454.html
They Had everything I needed for my new fur baby Lita. Lita is now ready to be home with me The staff helped me with the making of her new name tag when I was having difficulty using the self serve machine.
Grooming department has been very disrespectful and Useless when it comes to grooming my dog, first the shaved her completely when I didn’t ask for it and the person who did it didn’t even have the guts to bring me my dog, she made someone else do it. Second time I called ahead to let them know what I needed to which they agreed, only for them to say they couldn’t do it after I had driven 30 MINUTES to bring my dog in. One word to describe them is just USELESS! Don’t do business with them they hate their job
The lady with long curly pink/red hair was very rude and unprofessional. All she would do is have a ugly attitude while helping a customer. Idk why she works their with all that negativity. Hope you find GOD in your life.
Today was the worst experience that I had at this store . This store doesn't honor their store policies as far as price matching. The manager on duty was extremely rude for no reason and the other manager on duty He didn't even know what he was doing or could he comprehend what he was reading . Will never here again
Very friendly staff. In the few times I've visited so far, they were laughing and joking with eachother while also paying attention to customers needs. They showed excitement about guest's pets, offered helpful tips (in my case re: trimming kitty nails) and specifically engaged with children in the shop. When I was a kid, hitting up the petstore was so fun. I'm happy to observe that such magic continues.
I cannot believe the QUALITY of their fish.. Not only were ALL of their Bettas in HORRIBLE condition 2 or 3 with ICK - Almost all of them had MAJOR fin rot & they were all close to death. NOW.. Onto their regular fish tanks.. I found that at least half of their tanks had ICK & they were still willing to sell me one that had ick, was in the same tank as the ones with ick (if it wasn't showing any signs of it & also ones that shared the same sump water filter so basically any of the other infected tanks. That's so irresponsible & unexceptable. DONT buy fish from here or ANY othe r petsmart really.. They are always horrible but never this bad. Petco usually has way better bettas and if they find ick they don't sell any that use the same sump filter until its treated cleared and time has gone by to make sure they don't have it. I get that they have shipments of fish already infected but that's what quarentine is for & also they shouldn't be selling these OBVIOUSLY INFECTED sick fish. After complaining she took out the really sick ones so I didn't get pictures of them but she didn't get them all not nearly.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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