Heartland Animal Shelter

4.4 from 333 reviews

Address 586 Palwaukee Dr, Wheeling, IL 60090

Phone Number +18472966400

Description "Located in Wheeling, IL, Heartland's mission is to provide care, humane treatment and adoption for dogs and cats in need through community outreach, progressive programs and partnership collaboration."

Website https://heartlandanimalshelter.org/

Reviews
A Google User

Everyone who works at Heartland loves animals and puts their needs first. Any animal that arrives at Heartland has won the shelter lottery. I have experienced this firsthand as a volunteer and as someone who has adopted from them. I'm not randomly writing a review based on other old reviews like some idiots.

A Google User

This animal shelter is truly one of the best places a homeless animal can be on its way to a forever home. The staff and volunteers truly love each and every animal that comes through the doors, and everything they do is to make their lives as wonderful as possible while in their care. They do play groups, relaxing music during nap time, enrichment activities, and provide limitless support to their foster families. The flood was a tragedy, but they're still rescuing and saving lives. I've fostered dogs and volunteer. This is a community you want to support and become a part of!

A Google User

Adopted 2 cats from here, 1 was an older one and 1 was a 3 week old little. They are best friends after only 1 week together. The entire team at heartland made the whole process easy and seamless! We are first time cat owners and they walked us through everything necessary and gave us enough toys/accessories to last a lifetime! By far the best experience we could have asked for! And they took extra time to show us a liter of puppies that had just arrived, recommend them HIGHLY . Could not ask for a better experience from start to finish! Even post adoption they follow up to assure everything is going well! Teri has been a huge help to us in accommodating these guys!! 10/10 experience

A Google User

We love Heartland! The facility is beautiful and the staff and volunteers work SO hard to keep everything clean and organized and the animals healthy and happy. Their volunteer program is wonderful; they have so many different types of opportunities volunteers can participate in, and they have a great system for signing up for shifts. The team is very dedicated to ensuring all animals go to the best homes possible. While shelter life isn't ideal for any animal, they really go to great lengths to ensure the animals in their care have a life that is as calm, social and enriching as possible.

A Google User

Both of my experiences at Heartland Shelter were fantastic. I adopted a black kitten in December 2023, then came back to find a companion for her this May 2024. The staff was extremely helpful in finding a friendly kitten match, the facility was clean, and most of the cats roamed freely in rooms. They seemed happier than I’ve seen at other shelters. My two girls are already getting along after 3 days of bringing the new cat home. They’re still supervised at all times, but when I separate them, they both sit on opposite sides of the door and meow playfully at one another, including some purring. My resident cat was a little territorial at first, but I think she learned how friendly the new cat was and is accepting her more every day. I constantly see progress the more they interact. I recommend Heartland to anyone adopting a pet, and will come back when I plan to adopt more.

A Google User

I recently fostered and adopted with Heartland and couldn’t be happier with the process! The staff was super helpful throughout the foster process and always available for questions and super responsive. They also made the adoption process super easy when we decided to keep Rosa as our own! I couldn’t say better things about Heartland, they’re a great shelter and such an important value add to our community!

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Accessibility

  • Wheelchair accessible entrance

Crowd

  • LGBTQ+ friendly

Categories

Services

Serves Chicago Metropolitan Area and nearby areas