Animal Protectors of Allegheny Valley

Reviews

A Google User

About 14 years ago we adopted a black female cat named Gilli. She was in a cage right when we walked through the door. She has been a wonderful friend all these years. I'll never forget that day. Gilli says thanks!

A Google User

We just got a new lil kitten, Bandit, last Sunday. He is so cute! We got our last cat, Quincy, from them, too. I definitely recommend the Animal Protectors in New Ken.

A Google User

I’m disappointed with this rescue. We were interested in a cat we fell in love with after visiting the cat room. Our current cat was in need of a buddy. The volunteer was nice and said after applying we should hear back in about a day. After hearing our specifics, she didn’t foresee any issues. So we emailed the application a few hours later along with an approval letter from our landlord and vet records from our cat. When I didn’t hear back, I tried calling several times. But it was so difficult to get someone to answer phone! I tried different times of the day (and yes I was calling during their listed business hours), with no luck. No one returned my voicemail or follow-up email. I found this to be very unprofessional. I know this rescue is all volunteers. But if there isn’t enough help, then the hours should be updated. At one point someone finally answered the phone and the girl told me she was going through applications now and would call me back later. I never got a call back and couldn’t get a person on the phone when I tried following up again. Then I finally looked back at their site and the cat wasn’t listed anymore! This makes me wonder if someone else applied for him sooner and got him. Or, they saw a problem with our application. Either way, it would have been nice to be notified because if someone else adopted him, we would have gladly considered a different cat. Or, if there was a problem with our application, we would have done whatever is needed to fix it. After all that, we finally decided to apply at a different rescue. The difference was night and day. The second rescue was very professional. After we applied, they got back to us the next day. There was one thing with our application that needed to be addressed, but they at least told us and gave us the opportunity to fix it. We fixed it right away and then we were able to meet our little man and adopt him. In hindsight, it’s a good thing we had to resort to another rescue because we love our new boy. But, the whole experience from this rescue was still a disappointment. From what I saw, the animals were well taken care of and they seem to be doing good work. However, changes should be made to make communication better between applicants and volunteers.

A Google User

Adopted our dog Buster from this place in 2013, we still have him, he is the love of our life. He is getting older but is well takened care of. We found the perfect dog from the perfect place

A Google User

I'm not quite sure. I'm going to get another animal from there. I've had this kitten for a couple months. He was having some problems with his nose and sneezing and watery and runny eyes. So I called a few times. Didn't get no answer. Had to actually go in. Talk to somebody. They had no idea what I was talking about. Nobody had even listened to the messages so now he has to be fixed and I have called twice so far and nobody has returned my phone calls. So now I guess I'm going to have to go in there again and set up an appointment because I just paid blank amount of dollars for this kitten and I'm getting no answer. It's kind of aggravating

A Google User

Wonderful staff who obviously love the animals they care for

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Business Hours
Monday:ClosedTuesday:11:00AM - 18:00PMWednesday:11:00AM - 18:00PMThursday:11:00AM - 18:00PMFriday:11:00AM - 18:00PMSaturday:12:00PM - 17:00PMSunday:12:00PM - 17:00PM

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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