Cat & Exotic Care

Reviews

A Google User

Dr. Max Conn and his team at Cat and Exotic Care were very kind and knowledgeable while handling and caring for my leopard gecko. They did a great job explaining the health issues and giving me practical advice to improve my pet care at home. Highly recommended for their expertise with exotic pets.

A Google User

DO NOT BRING YOUR EXOTIC PET TO THIS PLACE. The experience I had here was extremely unprofessional. My animal was choking on an obstruction in his esophagus. I relayed this information over the phone during transport and also to the front desk lady. I was told to wait until the examination was done and they would call me. Almost half an hour later. The doctor calls to tell that my animal has possible blood diseases and is emaciated from lack of feeding. I again explained about the obstruction too which I was ignored. When I physically stepped into the store to show them what I was talking about, I was again told that my animal was emaciated and had possible blood diseases due to the color of his gums. When I explained there's no way lack of feeding was a possibility, and then explained his feeding schedule and again explained the obstruction in his throat, the doctor had no idea what I was referring too. I had to point out the massive lump in my animals throat to him. He poked at it a couple times and said it could be a broken rib but the real problems had been going on for quite some time. Then walked away. My animal was then refused treatment until payment was provided which I could not provide in full at that time, and I did not qualify for their Care credit program. My animal died in transit to the next vet. I'm sure the "good doctor" will have some way to try and spin this in a response to my review to alleviate his part in this as he has done to others that left poor reviews. I don't care. My animal was not cared for or diagnosed properly, I was accused (in so many words) of abusing my animal, nor was I listened too or heeded in any of the information I provided. I will not recommend this place too anyone nor will I bring any of my other exotic pets to this place.

A Google User

I love the vet and vet techs here! I had sick frogs and we struggled to find a diagnosis and cure for a long time but they never gave up and kept looking for solutions, tests, and medications to help. They helped me care for my little guys and I felt they were loved here, which means a lot to me, as many don't see frogs as an equal of a pet as a cat or dog. It took a really long time and with persistence my frogs were cured and are happy, healthy, eating, and croaking! I feel very blessed to have a vet close to me who does frogs, and gives it their all and their love to my babies!

A Google User

Helpful staff and not a long wait. My son is very pleased with them guiding him with the care of his tegu lizard. Conveniently located in. A shopping center right off of highway 101.

A Google User

The team here will take good care of your Fur Babies (or Fin or Shell or anything else!) Just had our sister kittens spayed, chipped, and vaccinated. The staff called before and after to make sure everything went smoothly and our babies were doing well. Thank you Cat and Exotic Care!

A Google User

Dr. Conn is an amazing veterinarian! I have been taking my 10 & 1/2 year old rabbit, Tyler there for years and has been in great hands; Tyler is healthy and strong. Dr. Conn performed surgery on my 7 year old rabbit (at the time) who had cancer and was successful. I was so afraid of my rabbit not waking up due to his old age; I knew the risk I was taking but I knew my rabbit was in great hands! My rabbit really is lucky to be here today thanks to Dr. Conn and the staff.

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Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:ClosedSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services