Address 1360 Marrows Rd, Newark, DE 19711
Phone Number +13027378100
Description "Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
My dog had booster shots and a check-up. The people there are so great with my dog. She is a rescue and is afraid of most men, and yet she has no problem with the men at the vet. They know how to approach her and keep her calm. They explain her care and treatment plainly and clearly, so I understand. They make sure I know when her next shots are due or what else needs to be done and when.
I truly trust all the doctors at this place in Newark. They explain everything they are doing to your pet, in my case Tucker my senior dog!! They call in a few days to see if your pet is ok! I loved the care and concern they have for pets!! Thanks again!! 😊
We had to make that horrible decision to put our beloved lab down. I called our primary vet first. I was told they couldn’t find her file and when the file was found they would call me back. They called back 4 hours later informing me they were down a Dr. and couldn’t euthanize our dog this week. So I called VCA of Newark. Not only were they very sympathetic , but they offered to take her that day. They were there for us and our dog thru the entire process. We are so thankful that their staff and vets were so caring and gentle. If we get another dog, we are going to VCA and no longer using our vet that can never find the files.
I can't recommend VCA Newark Vet Hospital highly enough. From the moment you walk in, you're greeted by a friendly and helpful staff who genuinely care about your furry family members. Dr. Jaskot is an absolute gem – she not only explains everything clearly and thoroughly but also shows genuine care for our dog, Jameson. She never pressures us into treatments or services we can't afford, which is a huge relief. Joining the Careclub was a no-brainer. With its convenient monthly payments, we can rest assured that Jameson's healthcare needs are always taken care of, whether it's routine check-ups or updating vaccines. Every visit has been consistently great, and we wouldn't trust anyone else with Jameson's care.
I am disappointed I was recently involved in an accident which greatly limited my mobility. As a result I rehomed my dog and called VCA to cancel my Care Club. I spoke to Lisa at VCA in Newark on Tuesday, April 30, 2024. She assured me she would have this account canceled. I no longer have Oreo and I explained that to her. I called the corporate office 5/13 and they informed me they would reach out to Lisa, so she could cancel. I told corporate and Lisa at VCA that VCA no longer had permission to charge my account. They did anyway and are now charging me $25.00 return fee. How does that work when I called and told them not to charge my account and said you no longer have my permission to charge my account. This is ridiculous, I am sick and do not have the energy to fight back and forth over a dog I no longer have. Very annoyed and frustrated.
I recently had to put my cat down and I never thought I would get the amount of warmth and care from an animal hospital, that I did here. Everyone was so kind to us and the compassion showed. We received two heartfelt cards in the mail, expressing their condolences and it meant the world to both of us. When you have people that love their jobs and the people and animals that come with that job, and you see it, not just hear it, it is a really comforting feeling. I'll never bring my animals anywhere other than VCA Newark animal hospital. Outstanding and genuine. Kudos to all the staff! Thank you for being so so good!
Business Hours
Monday:08:00AM - 20:00PMTuesday:08:00AM - 20:00PMWednesday:08:00AM - 20:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 13:00PMSunday:Closed
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