Address 365 Essex St, Saugus, MA 01906
Phone Number +17812336270
Description "We are a small primary care facility for your pets preventative care needs! We do not take emergencies. We do not take small animals, birds or reptiles. Only Felines and Canines."
They were wonderful, very thorough and caring they also took their time with Armani and with me explaining everything! Highly recommend them
Pretty terrible front desk service. Not helpful when scheduling appointments and will schedule a booster appointment after the window of when it’s good for (and then blame you for missing the window). If you only need a basic checkup it’s fine, but don’t expect anything more than taking the pet’s weight and temperature.
I absolutely love Dr. Duca and his receptionist!! They were friendly and made my Daisy very comfortable. I walk out of there feeling so much happier and my dog will be much healthier thanks to them! Thank You Animal Center ...your Awesome
The WORST experience of my life. First, we walked in we were NOT welcomed in. The receptionist was rude and dry. Once we were finally called in to the doctor, he never introduced himself to us, he just began to pry at our kitten. He seemed to be terrified of her… (she is 12 weeks old and 4lbs) Not only was he dismissive of our questions but he continuously laughed at our concerns and worries as new cat owners. Let’s not forget the physical handling of our kitten. She was held down and thrown about multiple times once even falling off the exam table and landing on the ground. As pet owners we understand that they will be squirmy but to the point where she is physically climbing on me to get away traumatized by how she was being handled is unacceptable. After this short and not thorough first physical exam we asked kindly for a print out of her results and instead received mocking laughter as to why we were even asking him for anything. Not to mention this entire process costed over $100 to get nothing done and traumatize our kitten. I would never recommend this place to anyone not even my worst enemy no human or pet should be treated like how my kitten was. Please think carefully before ever coming here and be a sure I will never be coming back.
Dr. Duca and his assistant were wonderful and very helpful. He very clearly cares about animals and their health. I will be taking my cats to Dr Duca from now on for their vet needs. Thank you so much for helping Salem today!
Dr. Duca always provides wonderful care for our fur babies! Kudos to him and his staff?
Business Hours
Monday:09:00AM - 16:00PMTuesday:09:00AM - 16:00PMWednesday:09:00AM - 15:00PMThursday:09:00AM - 16:00PMFriday:09:00AM - 12:00PMSaturday:09:00AM - 12:00PMSunday:Closed
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