PetSmart
4.3 from 517 reviews
Address 358 Broadway, Saugus, MA 01906
Phone Number +17819412920
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/ma/saugus-store1962.html
A Google User
The PetSmart in Saugus always has the kitten food my babies demand! Sometimes the other PetSmarts in the area don’t have the chicken pate we like. Staff are always friendly and super helpful at the Saugus PetSmart.
A Google User
After PetSmart cancelled our grooming appointment twice this week because the groomer called in sick, we finally got an appointment today for our Golden Retriever. My husband specifically told them Twice this week that we just wanted a hygienic cut, and to PLEASE keep his long fur on his legs and belly, but they still chopped it all off! So frustrating. 🥲
A Google User
Tyler was so helpful. My kitty’s first time at the groomers and she did such a good job. She was even nice enough to call customer service herself to help me get in quicker. Thank you guys!
A Google User
NEVER bring your dogs here. the woman tried to tell us she was “matted” when she was not at all as we keep her perfectly brushed. she is chopped her face is butchered and all over is completely uneven. how are you a groomer and blindly shave a dog? this is not how a doodle or poodle should get cut. super angry
A Google User
The worst Pet smart there is. Never bring your dogs here , they are rude unprofessional & LAZY . Manager is rude and told me if I did not like the service to look else where, definitely not a dog friendly spot. Also they say the dogs are matted just because they don’t want to wash or cut the dogs hair.
A Google User
Had an appointment with Jennifer today, she did a good job for our pup’s first grooming experience. We showed a picture of what we like and it was perfect! He came home very neat, clean and smelling fresh.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Diners Club
- Credit cards > Discover
- Credit cards > JCB
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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PetSmart
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