Orange County Animal Emergency Service

Reviews

A Google User

My chihuahua was having a severe allergic reaction and wouldn't stop itching and scratching and biting himself. I brought him here three years ago for the same problem. At that time they gave him an injection of a steroid which immediately eliminated the symptoms. This time they gave him the same steroid and it had no effect! So, I returned at 11pm to get him a sedative so he could at least sleep. All three exam rooms were occupied. I had to wait a long time and I never saw a single animal come out of any of the exam rooms. I saw people but no animals. That told me the staff was dealing with some serious emergencies. Finally they were able to see my dog and gave him an injection. I was grateful that they were open. I think the staff does a SUPER job under difficult circumstances.

A Google User

I never leave reviews. IF I COUKD GIVE THIS HOSPITAL 0 STARS, I WOULD. This was a very disappointing experience. My cat was just spayed a week ago. Her breathing was labored today. We took her here and the first thing I was told is that it would be $1,500 to $1,700 to run additional tests (X-ray, blood work) with no further explanation. The Vet was rude, argumentative and lacked sympathy. We left and took our cat to a different nearby hospital. They put her in an oxygen cage to assist her breathing and examined her and found a heart murmur. They wanted to run further tests (which were quoted at $1200 less) and were so much more sympathetic and helpful. Given the overall rating of this hospital and the comments posted, I’m unsure how they are still in business. I recommend taking your pet somewhere else.

A Google User

If I could choose zero stars, I would. We took our 3-year old dog on 9/30 for respiratory distress. My wife had to wait 10 minutes to be allowed in and was asked if she called ahead. Sorry...it's an emergency, calling ahead is the last thing on our minds. Then she was told they already had a dog on a respirator. You're a hospital, you only have on respirator! The woman at the front desk was rude, lacked all empathy and showed a complete lack of interest. Long story short, our dog did not come home with us. As we were saying our goodbyes, she walked in and actually rolled her eyes because obviously in her mind we were taking too long. The doctor was great but the remaining staff need more or better training.

A Google User

I had a wonderful experience. My 8 week old puppy was dehydrated, lethargic and not eating after being diagnosed with two intestinal parasites. I brought him in, the doctor was so friendly and informative. My puppy had to spend the night. The doctor called me with a full report at the end of her shift. Later in the evening I received two more update calls. I picked my boy up in the morning and he was back to his regular, crazy puppy self! Thank you all so much for taking good care of Gus. (Side note - for those so concerned over cost: think about a human visit to the emergency room. Not cheap! I went knowing that I would be paying more than a regular vet visit, but my baby was more important than worrying about cost.)

A Google User

Wonderful staff! PLEASE take your animal here if needed. I didn't make it in time for my soulmate to pull thru. But my baby girl passed on Christmas, and her ashes were ready to take home to celebrate the new year with me. They were very kind in one of the worst moments of my life.

A Google User

I gave them 1 star because giving them a 0 rating is not an option. My dogs got in a fight with a porcupine one saturday night around 10:30pm. With this being our first pet emergency I just Googled 24 hour pet hospitals near me and unfortunately this was the closest. We got there and the entire experience was horrible my one dog they took right away because of how severe he was. Awhile later they come out with the bill and of course it was some ridiculous number. If we didn't come up with the money they wouldn't even see my second dog who has porcupine quills all over her face and in her mouth. Also they already half way sedated her. That was strike one for me. Strike two they didn't even address my dogs by name or by gender it was the big dog and the little dog. The overnight vet you can tell he doesn't care about the well being of your pet. He treats them as if they are some wild animal you picked up on the side of the road not part of your family. I strongly suggest if you have a choice taking your furry friend somewhere else where they are in better hands. We will not be taking them back there to get staples removed from my pits shoulder.

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Business Hours
Monday:17:00PM - 08:00AMTuesday:17:00PM - 08:00AMWednesday:17:00PM - 08:00AMThursday:17:00PM - 00:00AMFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Categories

Services