Richmond Veterinary Hospital

Reviews

A Google User

Doctor is patient and gentle. Very easy to talk to, and took his time with each of my dogs. Never rushed them and was very considerate of their autonomy. There was no pushing for unnecessary testing or procedures. One of my dogs needed a blood test and they processed the results right then and there. I waited less than 15 mins in the room for results. Doctor went over the results in the same appointment. I was very impressed with that quick turnaround. We are happy new patients of this practice!

A Google User

Excellent experience. This is the first vet I've been to where the place did not smell bad! The assistant and doctor were very nice and provided a good exam for my new kitty. They were quick with results and had my medication ready. Excellent pricing. Parking is on the street, not the best location but it works. Highly recommend and will use this vet from now on!

A Google User

I really don’t like leaving negative reviews for people trying to run a business. Being a vet is a lot of work and a lot of responsibility, and I wish everyone well in what they pursue. But I feel the need to at least let folks know that they may want to ask a lot of questions and go slow with Richmond Veterinary Hospital. This is based on two very troubling experiences. In both cases, we were given medicines to give our dog that had bad side effects and, to make it worse, the practitioner refused to take responsibility or address our complaints. The first occurrence happened about 4 years ago when our dog, a sweet Boston Terrier boy, had some irritation in his eyes. The vet at RVH prescribed a medication to help. Within a few days, the color in our dog’s muzzle - snout and lips - faded from black to red. When we alerted the vet, he said, essentially, “that shouldn’t happen.” Though we could see a clear correlation between the loss of pigment in our dog’s muzzle and the medicine, the vet claimed these were unrelated. The Internet is, of course, a far cry from “reliable sources,” but we did find multiple claims on the Internet that the medicine we were given are known to cause loss of pigment in dogs. That the vet didn’t know this, didn’t research it and didn’t give it any acknowledgment made us vow not to return to him. However, a few years later, and after a neighbor claimed to have had good experiences at RVH (to give both sides), we took our dog back when he had irritation in his right ear. The vet gave us a wash and an antibiotic. Once again, days after administering the antibiotic, our dog suffered, this time with hearing loss. He stopped responding to calls, even for dinner. Usually reactive to other dogs and barking noises, he no longer heard anything. Once again, articles on the Internet said that the medicine we were given can cause deafness in dogs. Once again, the vet either didn’t know this or chose not to warn us that it was a possibility. He was unsympathetic and suggested we go to an audiologist. I don’t recall if he apologized; if so, it didn’t register. He didn’t respond with any sympathy to my distraught family. We had to find out - again on the Internet - that the hearing loss may pass. Note to dog lovers: the hearing loss seems to be passing slowly. We hope that our dog’s hearing will return to normal. And also note: this vet has twice now given us medicine that caused problems for our dog. He wasn’t willing to acknowledge or sufficiently address this either time. Neither time came with a warning about possible side effects. He showed very little ability to sympathize or console us in our worry. Maybe that’s just not his style. This time, our vow not to return will stick. I want to say that I’m sure others have had fine service here, and I hope that most people get great care for their pets here or anywhere they go. But based on my own experience, I would never send a friend to Richmond Veterinary Hospital.

A Google User

I dont want to write this but I need to. Richmond Vet, the Dr and the staff are above extraordinary, compassionate, caring. No words could ever truly describe how I feel about them. From day one when DOG came to the office they loved him. They always took care of him, he was an old guy. They would talk to him and give him love. He was never hesitant to go with anyone and was always well behaved with them. And on the last day, they were nothing less than to him. They made arrangements for me and him that unfortunate day. I could actually see emotion from the staff that day. Thank you for making that day a loving, caring and compassionate atmosphere, all of you!

A Google User

I did not get good news about my 16 year old Cat 😢. However I really appreciate the Doctors honesty.

A Google User

My dog was bleeding so I took him to an emergency vet clinic where they were charging a crazy amount that I couldn't afford to perform surgery. I then called this place and they were able to see him the same day and by late afternoon the surgery was done. They did a great job and I was thankful that they were charging a reasonable price. My dog is now doing great and on a special diet that the doctor gave him.

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Business Hours
Monday:08:00AM - 12:00PMTuesday:08:00AM - 12:00PMWednesday:08:00AM - 12:00PMThursday:08:00AM - 12:00PMFriday:08:00AM - 12:00PMSaturday:ClosedSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Appointments recommended

Categories

Services