Family Mason Animal Clinic

Reviews

A Google User

Not posting to help Dr. Mason she doesn’t need my review but for families. This is the vet we wished we found 7 years ago when we got our dog! She is amazing. She takes the time with you and addresses all your concerns. She is amazing with animals- our dog likes her and is skiddish with other vets. Shes more “low-interventionist” than high. She is affordable. She is natural minded! Will not shame you if you don’t want to vax or spay/neuter your animal. However, she is also very supportive of your treatment choices and will vax if that’s what you want or if you want to spay. She is highly supportive of a natural food/real food diet for your animal. I especially love that she will give you treatment options that are cost effective (often free) that you can do at home. She is the best vet I have ever had. My only “wish” is that she had urgent care or “emergency” hours or that you could get in quickly next day when needed. She is booked out 2-4 wks at a time and although they will book you when there are cancelations in a high need time, it just doesn’t happen. I forgot to mention she will also CALL you back and speak with you personally, on her OWN time. I forget the issue we had but it was prior to coming to her for the first time and she called to explain something to me. 💕 Extended hours?- well Dr. Mason needs to be able to spend time with her family too!! All in all I cannot say enough good things about this vet. If you are natural minded this is the place for you!! I found her when I was reading another review on ANOTHER Vets site which was bad and they said they went here and it was a world different to their bad experience with an emergency pet hospital (something with abscessed tooth on dog). Thank you to that person!!!!

A Google User

I would recommend coming here, before I came here I went to a different vet and Dr.Mason spotted something that my dog had that the other vet didn’t spot and the other vet was trying to get me to spend more money to figure out his diagnosis. I can tell that Dr. Mason isn’t about the money and she cares for animals. It meant a lot when she would call me asking me about my dog on how he was doing because he was sick and thankfully he’s now healthy thanks to her.

A Google User

The first couple of times we went for our cat the vet staff were very nice. But then after a miscommunication with the doctor and the secretary about our cat's treatment, the secretary became very rude and showed attitude over the phone. And it was not the first time either. When I called them back after a vet visit asking if we could come back in because our cat needed a urine test, the secretary got defensive and short, saying they hadn't known our cat needed a urine test in the first place. I told her it was fine, and I wasn't blaming them at all but she was still very rude and short with me. We called back today to set up another appointment and as soon as we stated our name and our cats name the secretary once again gave us an attitude, giving us short and clipped answers. And that was it for us! We'll be going to another vet from now on. The doctor is nice but with all of the missed communication and high expenses for everything, and being treated so rudely by the secretary it's not worth it anymore.

A Google User

We have visited a few other vets in LA and the 2 vet hospitals in Moorpark and we were so disappointed with the unnecessary tests and upselling. After visiting Dr Mason, we were so grateful we have finally found a place we can trust. Dr Mason is the best. We have brought our 2 cats and dogs here, we cannot thank her enough. The office staff are also wonderful people. I will always recommend Dr Mason to neighbors and friends. Thank you for your professionalism and kindness.

A Google User

A neighbor had given me Dr. Mason's name when I needed to get a relatives elder dog his shots. They were kind enough to come to my car to give the shot so he didnt need to get in and out. Recently i brought our brand new puppy in for an exam and was so impressed with the staff, the vet and their ease with answering questions I had. No upsells. No BS. And an adorable office to boot!

A Google User

Thank you Dr Mason for your support as we had to say goodbye to our sweet dog, Ollie. Ollie ate something toxic and went into kidney failure. Dr Mason was available to us even after she had us bring Ollie to emergency. She has sent kind words all of today... as we said goodbye this morning. I hope no one has to go through this, but it helps to have Dr Mason and her kind staff at your side .

Write review

Name*

Email Address*

Rating* 1 ⭐ 2 ⭐⭐ 3 ⭐⭐⭐ 4 ⭐⭐⭐⭐ 5 ⭐⭐⭐⭐⭐

Review

Send
 

Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:09:00AM - 17:00PMSaturday:09:00AM - 12:00PMSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services

Serves Moorpark