VCA Plymouth Animal Hospital and Pet Resort

Reviews

A Google User

I bring my anxious 10 year old Yorkie mix to VCA Plymouth and I could not be more pleased with the care he receives every time he is there. The front desk staff is friendly and thorough, the techs are awesome with my dog, and all of the doctors are great, knowledgeable people. I'm so grateful to have VCA Plymouth care for my best buddy. Eddie loves you guys!!!

A Google User

We adopted our dog Pumpkin in 2012 and have been going to VCA Plymouth since the day we picked her up. From the pet resort to the technicians to our favorite Dr. Birkenhead, we will be forever grateful! Thank you for all that you have done for Pumpkin and our family.

A Google User

Front desk staff was courteous, which is the best I can say. I made an appointment specifically because I wanted my cats to receive a 3 year rabies vaccine. Administering a 1 year vaccine with no forewarning is why I left my last vet. Arrived at 4:50 pm for 5:00 pm and 5:30 back to back appointments. Sat in the waiting room until 5:25 pm (even the front desk staff couldn't figure out why I wasn't in an exam room yet; I overheard them discussing it). The minute I set foot in an exam room, I was finally told they do not offer 3 year rabies vaccines. A massive waste of my time, for which I left work early.

A Google User

As a former vet tech, I can genuinely say that I have 0 complaints. I had to bring my 4 year old cat for a dental and was very hesitant to bring him to a new place as a client (and not as an employee where I know what goes on and can stay with my pets etc). However, the entire process was very smooth from start to finish, great communication from the doctors, the techs and the receptionists. They called me throughout his procedure and kept me well updated. Ended up paying less than the estimate too. I would absolutely recommend them. Thank you again for taking care of my best little friend.

A Google User

Worst experience I have ever had at a Vet for MY DOG! It is about the animals health. This location has multiple employees who are causing conflict in the workplace. I am no longer going to this establishment. A rabies and Parvo vaccine was administered in my dogs right rear leg... both at the same time. I saw with my own eyes. Then the vet Dr. Breckenhead lied to my face saying she administered them both in different locations. On top of that, the communication and customer satisfaction is not there at all. Everyone here but Brie and Jenifer have been rude. Emma Pomarico will smile in your face and then say you were rude to here. As well as Haley Mcdonough and Jackie Willit. I do not. I repeat I do not, recommend taking your beloved precious animal here. If you care about your animal and communication do not bring them here. New employees are needed. Desk receptionist are not up to task to maintain a phone call. They sit and talk behind eachothers backs. Can not handle a professional matter. They treat customers with low level respect and then expect people to know everything about their pet when you have a question. Dr. Breckenhead told me look it up on google. So here I am making a review on how disappointed I am in this Establishment. As Todd Lavender being the President of The VCA, I expect more of a professional curtesy. The people at this animal hospital do not need to treat people as they do. If they feel upset over a phone call regarding an animal in any instance they are not fit for this job. Multiple people have said I was rude to cover their own tracks. I will make sure this one reaches the top chain of command. If I could give - stars I would. Absolutely disappointed.

A Google User

The pet resort is fantastic. We have used them with two of or dog's and both of them loved it. The staff is so friendly and caring . I highly recommend . As you can see Fiona was having a great time and got plenty of exercise.

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Business Hours
Monday:08:00AM - 19:30PMTuesday:08:00AM - 19:30PMWednesday:08:00AM - 19:30PMThursday:08:00AM - 19:30PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 16:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services