Address 10401 Orange Dr, Davie, FL 33328
Phone Number +19548881866
Description At Pet Paradise Resort and Day Spa, we offer the ultimate pet boarding experience for your dog or cat. Our attentive staff is passionate about pets and will go the extra mile to ensure that your pet has a safe and enjoyable time with us. Our resort locations are uniquely tailored to meet all of your pet's desires. Whether it's making a splash in our signature bone-shaped pool or relaxing at storytime, Pet Paradise promises to create a memorable stay for your pet. In addition, our four-legged guests can indulge in a day of excitement and adventure at day camp or have a spa day and receive a fresh, new look by one of our professional groomers. Your furry companion is waiting to discover new friendships in paradise.
It's a nice clean environment and caring staff but as I watched live I saw very little activity with the dogs. They were just let out and wander about. No playing like ball throwing etc. And I think my dog was in the kennel at least half the time which I didn't understand as there's plenty of space to let small in one section, med in one and large in 3rd section but they do the in stages and each size is let out one at a time so my dog sat in a cold gray kennel most the time. I don't get it but...I do not plan on any future play days. Oh, it's 40 bucks to let ur dog sit in a kennel.
If your pup is too young to be neutered, don't bring them here. At 7 months old (my GSP) They don't get to play with other dogs which is not a deal breaker, but they only get 15 min outside twice per day. Plus bathroom breaks which the staff told me will total around 1 hour per day outside of their one room. Whereas the mixed dogs go outside and play for 45 min at a time. That's just ridiculous, especially since you pay more for them to stay separately! But you can purchase additional time outside lol! I do understand logistics but you have to do better for my pup for me to leave him here that's such a sad thought that for 23 hours he's just by himself in a room like he did something wrong. GOH! After reading more reviews I am more than relieved I did not leave him here and chose to leave.
Today was the second time I have brought my golden retriever here to get groomed. The first time he looked super handsome and I loved it, they even put a tie on him. Today, however, was the opposite. I wanted them to make it look cleaner (he had some curly hair flying around), I told them I wanted his hair to stay long, just a little more organized. Well, that didn’t happen. No long hair on the legs, nor on the chest, only on the tail. And you can see in the picture that it was not done properly. Also, we got there at 9am and they called me to pick him up at 2:30pm, last time it took them 2 hours tops. I am very disappointed because not only they cut too much hair but they did not do it right. UPDATE: I got a call from Pet Paradise, they apologized, explained what happened, and gave me options to make this better, which I appreciate. I will give it one more try in the future just because I understand that things can go wrong sometimes and because they did not hurt my dog at all.
I came in with my business partner. And I know that he had posted a previous review. However, I just wanted to say Rylee was very polite and professional. We enjoyed speeding with her.
I spoke to two employees who verified the was a promo for new guests for Free Night Boarding. After lengthy wait, I was transferred to LINDA. She sounded angry and irritated she had to deal with a potential new human customer. I was considering boarding my two dogs because Pet Paradise offered a free night. Linda angrily interrupted me stating”there is no free nights boarding unless I had paid three hundred ninety five dollars” . For what she didn’t specify. She also stated there was “ a mandatory grooming “ for my two dogs. $75.00 for one dog and $60.00 for a second. What’s up Pet Paradise? Your website indicates there is a free nights boarding for new customers. All dogs that stay at a boarding facility are bathed at no extra charge. Pet Paradise, get LINDA some customer service skills. She is horrid . I am afraid to leave my dogs there.
Professional & friendly staff . Loving with pets. I love that you can pick up the dog on Sunday and with very flexible hours . I also love that you can watch him thru the web cam on the playground.
Business Hours
Monday:06:30AM - 19:00PMTuesday:06:30AM - 19:00PMWednesday:06:30AM - 19:00PMThursday:06:30AM - 19:00PMFriday:06:30AM - 19:00PMSaturday:09:00AM - 17:00PMSunday:09:00AM - 17:00PM
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