Petsense by Tractor Supply

Reviews

Tyeshia Pegram

1/22/24 - First time at this location and I came to find a new dog leash. I walked around and they have a few pets. They have a grooming section. Make an appointment. Location is stocked and had what people needed. The staff were very helpful. Clean and didn't smell 👃 at all. I highly recommend.

Marlanea Norviel

I brought my Shih Tzu in for a grooming. This is how he was left. If they cannot handle a small dog with long hair, they should say so. The “groomer” would not even bathe him after she left him like this. This boy is not aggressive and doesn’t bite. The cut she attempted with the clippers is horrible and all over the place. Do yourself and your dog a favor, do not book an appointment with them. My daughter is a local vet tech and she will make sure to let everyone know not to take their dogs to Petsense.

Don Hagler

I called Petsense this morning to verify location and ascertain when I could get our toy poodle groomed. A young lady told me they were not busy at the moment. I told her we would be right down she said ok . When we get there, I'm pretty sure it was the same girl , tells us that they couldn't get to us today and I would have to make an appointment. When I told her / them of our conversation 30 minutes prior she denied talking to me . There was only the receptionist and 2 groomers there . They all denied speaking to me . I know I was in the right place because the girl gave me directions. Not sure if I will ever try to use them in the future. I don't like to be lied to .

Maria Como

I took my dog to be groomed at Petsense yesterday in Crestview. I have an eight month old German Shepherd puppy. All the groomers that work there are pretty nice, but they were not able to handle my dog as he was too much for them. The groomer was not able to complete a full service. There was a discrepancy with the payment.. The manager that works there. Her name is Carly she is young girl with attitude 13-year-old?. The way she speaks to other staff members is absolutely offensive. I waited almost 30 minutes for my payment to be fixed . The other lady that works there Helen was really nice woman very helpful. She her best to try help me. Carly reason for bad service ‘ we are short staffed . Sorry Carly this is a lame excuse for your poor service and obnoxious behavior. Best staff member of the day is Helen!

Anthony Shead

Took my Maltese here and the young lady that did the service wasn’t helpful at all. We walked into the office and they were being super aggressive with the animals. We didn’t get the service we asked for (wash, cut, nail trim). We made an appointment for 11 o’clock, but the lady proceeds to tell us she had to rush the service because she was booked up and she didn’t have enough time to do everything. I WOULD NOT recommend taking your puppy, cat, or even your worst enemies here!!! TERRIBLE TERRIBLE SERVICE!!!!

C. Kevin Chilcutt (Charles)

Only recently found this place. We like it. They don't have a lot of animals here but they do carry a few small animals. My son recently lost his bearded dragon. They got some juveniles in and had them at a great price, cheaper than some of the other stores in the nearby big town. Also picked up a few supplies. The staff was really friendly. I saw several other people in picking up things. What impressed me most was the cats they had from our local animal shelter. The price was the normal adoption price at the animal shelter. In other words they were doing this for free, not making any money on it at all, providing the space in the care.

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Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 18:00PM

Popular Times

Service options

• Curbside pickup
• In-store pickup
• In-store shopping
• No delivery
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Quick visit

Payments

• Checks
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > American Express
• Credit cards > Discover
• Credit cards > MasterCard
• Credit cards > VISA

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