Address 3096 N Eastman Rd #106, Longview, TX 75605
Phone Number +19036630705
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/tx/longview-store1862.html%3F
I thought they would have dogs but didn’t. My friend was looking for a Ferret cage, but had no luck and no help finding it. The customer service could’ve been better.
Love this place! Jamie is the best teacher and Cache loves learning in his classes here! He went from a scary cat-dog to 30 week later in therapy dog classes. Cannot wait to see what happens next! Great to buy online and get it brought out to the car if I just can’t go in that day! Always pleasant and great customer service!
I've brought our dogs in for grooming a few times and i like the convenience. I love that we can schedule online, pay online but i dislike that we can't give tips unless we have cash on hand. Brooke is awesome! Jaycie P. is knowledgeable, and Chelsea S. is the guru lol. Great peeps.
We stopped in today to check out the reptiles and I decided to review. Glad I did, because this is one of the nicer PetSmart stores I’ve been in. It’s clean and neat and super well organized. The staff were great with the kids and even brought out a dog to do some tricks. Pricing is good and the inventory or massive. It’s like a Pet Department Store. They had a really good sale on their kittens and with the Club Perks card you can get additional discounts on a lot of the items.
I took my 2lb puppy to get groomed here. There was one other dog at the facility at the time and three groomers. It took the groomer 5 hours to groom my dog and then they tried to charge me over $60.00!! When I spoke with the manager, she informed me that the size didn’t matter, when in fact, size absolutely matters! She finally agreed to take the extra $20 off my bill, but I should’ve never had to argue with her or even ask her to do so! When I went to the front of the store to pay for the services, two employees were shocked that it took so long to groom him and the charges that were made. What a horrible experience.
My husband and I have enrolled our dogs in training courses here, 10/10 recommend! Jamie Fenton, the trainer, is amazing at what she does. We've also brought our pups here for grooming and will be returning. Friendly people and great service every time.
Business Hours
Monday:09:00AM - 18:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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