Texas Tails Pet Resort

A Google User

I was visiting Bay City TX and I left my English Bulldog for 2 days at this place. When I returned to pick her up , she was injured, limping, and thirsty. When I picked her up I noticed that her mood was down and she was not wagging her tail like she usually does. I asked the lady 3 times how my dog did during the stay during the transition as she got my dog, I paid her, and she handed my dog to me and she avoided the question (red flag). When I got to the apartment, I gave her a bowl of water and she drank it all (thirsty). I noticed that she was limping so I checked her legs. I immediately called Texas Tails to ask the lady more information as to how the injury happened and all she could say was "It Happens". Imagine leaving your child at a daycare and picking them up with injuries and the owner just saying "It Happens." WOW! I told her I've left my dog in other pet boarding hotels in the past and this has never happened. She continues to say that "the dogs are outside ALL DAY and I can't be supervising them all the time." We live in Texas and the heat is in the 3 digits most of the time. My poor dog. I feel terrible. Think twice before you consider leaving your fur babies in this place.

A Google User

My furbabies LOVE going to doggy daycare everyday at Texas Tails! The staff is wonderful and knows how to take great care of my boys! Keep up the awesome work!

A Google User

A Google User

A Google User

A Google User