Address 23862 Aliso Creek Rd, Laguna Niguel, CA 92677
Phone Number +19493053700
Worst Experience Ever - Lab work took a week after telling me they'd have skin sample lab work in 3 days to determine after telling them my wife is pregnant and that my cats may have ringworm. - I had to treat the cats myself with ear mite meds since they had symptoms for weeks and I still hadn't gotten any results other than ringworm. My poor babies were crying and were in distress while I was giving drops. Turns out that my cat was tested for ear mites, etc. on the day of my appointment but the results weren't communicated to me. - After paying almost $500 and having no solution, they asked me to bring the cats in again - They called me 2 hours before my appointment claiming I was a no show and that they left a message. They then said I'd have to schedule a different day even though my wife had taken time off of work to bring the cats in. If I had at least received an email confirming my appointment, I would've caught the error but I did not bother to listen through a general voicemail that transcribed to say "confirming your appointment for tomorrow..." - I decided to take my cats somewhere else and requested medical records but they did not provide them. I called the following day and they said that they had no doctors in the office for another 2 days and wouldn't be able to provide me with medical records essentially blocking me from taking my cats elsewhere. They even mentioned that a note had been placed on the doctors desk the day prior. This is the primary reason I'm leaving this review. Withholding medical records just to attempt to keep business makes me sick.
Dr. Tuz and Dr. Gohar are excellent veterinarians and the entire staff is super friendly and helpful. They are quick to respond and schedule appointments and everyone takes their time ensuring they explain all aftercare in detail. Their prices are reasonable and they are centrally located in South OC. We are grateful to have found such an amazing privately owned and operated vet clinic today in a sea of corporate clinics backed by private equity.
The staff and doctor are amazing. My belgian Malinois has had GI issues through his lifetime that this vet was finally able to resolve. 2 1/2 years into being a patient at Aliso Niguel animal hospital & our Atlas has gained weight and we have gained confidence in his health. Recently Atlas had some spots appear on his eye and a bump appear near his spine along with a cyst that needed draining. They were able to get him in and lightly sedate him and handle all of the necessary procedures while removing the small mass and sending it to the lab for biopsy. The compassion and capabilities of Aliso Niguel animal Hospital speak for them self. This vet does not sell you and they always take great care and handling all of my invoices and bills so that our pet insurance reimburses us immediately. I couldn’t be more grateful to have found this vet. I highly recommend them, even if you have a 78 lbs crazy dog 😆🫶
Aliso Niguel Animal Hospital and especially Dr. Tuz are amazing. I have taken all my animals here for at least the last 10 years. Her and her staff are compassionate and well versed and always talk through the diagnosis and care plans. I always feel my animals are loved and highly cared for when taking them in for care. I have been through a lot with my animals over the years from puppies and kittens to senior dogs and I would recommend them 1000 times over.
Privately owned clinic, ran by a very hardworking veterinarian, Dr. Tuz. I have been a client, friend, and intermittent employee of Dr Tuz' for about 20 years. I highly recommend her as a doctor and am thankful for her commitment to all of her patients!
We brought our Shih-Tzu, Moki, in today to have a skin issue checked out and saw Dr. Cline. She was so sweet with him and very thorough. She explains things very well, including the cost of everything unlike some vets, who don't tell you anything about what they're doing and then present you with a thousand dollar bill at the end of the visit. I like that we're given a choice as to what tests/medications/treatments we want to pursue rather than being told what we'll do. The front desk staff is very friendly and accommodating as well. We've decided to make Aliso Niguel our permanent vet for all three of our fur-kids :) Highly recommend!
Business Hours
Monday:ClosedTuesday:09:00AM - 18:00PMWednesday:09:00AM - 18:00PMThursday:09:00AM - 18:00PMFriday:09:00AM - 18:00PMSaturday:09:00AM - 13:00PMSunday:Closed
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