Hanover County Animal Control and Shelter

4.4 from 94 reviews

Address 12471 Taylor Complex Ln, Ashland, VA 23005

Phone Number +18043656485

Website https://hanoverva.animalservices.website/shelterpronet/spn_page_as_main.spn

Reviews
A Google User

My experience with Hanover Animal Shelter has been one of which I would hope everyone will experience. Jeff and Jenna both were very accommodating, all of the staff were very friendly and you could tell they all truly cared for all of the animals that they house. We found our newest family member and look forward to a long happy life with our newest addition. Jason Moyers

A Google User

The absolute worst shelter to try and adopt from. They adopted out a dog we were in the process of trying to adopt. Administratively, they are not on the same page. I will continue to adopt from Henrico and Richmond shelters since they are more organized and follow a consistent adoption process. Never again with Hanover.

A Google User

Great people doing the best they can. Wish it was a bigger/better facility for all concerned. The staff really cares so much.

A Google User

This happened in approx 2009-2010, but still disturbs me to this day. My families’ 2 rambunctious 9 year old German Shepards ran thru their electric shock collar barrier, probably for about the third time in their life and we always managed to call them back or chase em down but the last time we must have not been home or distracted, bc they made it to our neighbor’s property and we didn’t put tags on them. They left in perfect health, then they ended up here and my dad had a lot of trouble getting them back; it took about 2 weeks of bureaucracy & paperwork proving the dogs were ours, we missed them terribly and we finally got them back horribly sick. Their noses were dripping like a river, terrible cough, weak and shaky clearly suffering it was so sad. We took them to the vet twice who said it was a “kennel cough” like humans get the flu and to wait it out and they will recover, we treated them like a sick family member made them rest and gave them the best care we could, but first one passed about a week after coming home and her brother died about 2 days later. Absolutely heartbroken to this day. 3 stars bc I hope it has improved with the spreading of illnesses & pray this hasn’t happened to anyone else. Also other times we needed animal control services they were helpful

A Google User

Got my beautiful fur baby there. Everyone was great. I would recommend if you are looking for a new pet check they out

A Google User

Officer Miles was terrific. She definitely went above and beyond to make us feel safe and make good informed decisions.

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Business Hours
Monday:10:00AM - 16:30PMTuesday:10:00AM - 16:30PMWednesday:10:00AM - 16:30PMThursday:10:00AM - 16:30PMFriday:10:00AM - 16:30PMSaturday:10:00AM - 15:30PMSunday:Closed

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Categories

Services

Serves Hanover County