Address 101 State St, Jackson, TN 38301
Phone Number +17314244400
Friendly, knowledgeable, and punctual. Clearly cared for the well-being of my dog, made sure I had an opportunity to ask questions, and didn't force any "extras". Definitely found a good veterinarian here.
In an emergency, my vet was closed due to snow and ice…I totally understand. Jo hurt his eye somehow in this snow. Tiffany, Jo’s Aunt Tip, had started working with Dr Carlton. She asked Dr Carlton if he would see him since my vet was closed. She warned them about Jo’s aggressive behavior, chihuahuas are known for being aggressive. We muzzled him, Tip took him back (they couldn’t do anything with him if I was around), and fixed him up. We went back for a follow up, since it was Dr Carlton who worked with him when this happened. I can’t remember if it was the follow up or the next visit that Dr Carlton took his muzzle off and was able to work with him without it. (I had to muzzle him before I walked in the office at our old vet.) Jo hasn’t had one on at the vets office since…still does at home if I have to put meds in his ears or mess with his feet and such. Jo had been going to our old vet since he was a few months old. He had just turned 11 about 4 months before his 1st visit with Dr Carlton. He is now 13. I wish I had found this veterinarian years before. Never would I have thought he would whine and cry and jump at the window when we pulled up at the vets office excited to see his Aunt Tip and be a good boy for the Dr. I HIGHLY recommend Dr Carlton and his crew. I have nothing against our old vet at all, this is just a better fit for my Little Jo. Thank you for always listening and understanding Jo as well as me! We love you guys!!!
We love Dr. Carlton and his staff. My dog hates the vet and the smaller office makes it less stressful for him. I appreciate the personal service that we receive and we will continue to use this office for all of our veterinary needs for my cat and dog.
Very clean facility! Friendly knowledgeable staff. Dr Carlton just amazing treated my old sweet girl very gently .
Although I have known Dr, Carlton and his family forever I didn't always take my fur babies to him until after my dog sustained an eye injury in a cage while being treated at another clinic and the doctor there just kind of blew it off and I never went back. Dr. Carlton and his staff are the best. One of my fur babies, Puddy, was attacked possibly by a coyote but got away. She had puncture wounds on her back and almost lost one back leg but was able to get away from whatever it was that attacked her. Dr. Carlton had her fixed up in no time. He is soft spoken and gentle with his patients. and the ladies that work with him are just as kind. She goes back for a checkup in a couple of days but is doing great. Now when the sun goes down, she will not step outside the door unless I go out with her. Puddy is the gray and white one. The other one is her sister, Shugga. When I got them, they didn't even have their eyes open and I fed them with an eye dropper. I highly recommend Carlton Animal Clinic and will never take my babies anywhere else..
Update 6-20-23 Placed order on their online site for heart med. Says 3-5 days shipping not that it takes additional 3-5 days to prepare to ship. Called vet then the order fulfillment they still had not prepared to ship. Cancelled order was told 3-5 days to refund This morning they created a label and deducted purchase from my bank. Yesterday I also had vet records changed to a new yet. Now I will not get the med until after I have to repurchase from new vet. Wait for shipment to arrive send back and wait for refund. Not a way to hang onto a good client..... Veterinarians are expensive. That's all there is to it, but this one here takes time to look and make sure that your dog pet family member is in great shape. Reply to a portion of your comment. No one ever told me to take shipping into consideration or plan for that. No one has ever told me that had I have been told that I would have.
Business Hours
Monday:07:30AM - 12:00PMTuesday:07:30AM - 12:00PMWednesday:07:30AM - 12:00PMThursday:07:30AM - 12:00PMFriday:07:30AM - 12:00PMSaturday:08:00AM - 10:00AMSunday:Closed
Accessibility
Amenities
Planning
Categories
Services