Address 1038 Crossings Blvd, Spring Hill, TN 37174
Phone Number +19314862727
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/tn/spring-hill-store1832.html
Not dependable don't waste your time. Just drove over an hour To have my dog groomed at 8 AM arrived at 7:45 only to be told by Karen the manager that the groomer did not show up and that she is not willing to try to accommodate our appointment today. Took off work this morning to do this. Extremely disappointing not to mention karen had an attitude instead of Just apologizing and finding a solution.
Tiffany did a great job on our Labradoodle. It was his first time and he was very nervous. He feels so good and is running through the house with his new lighter coat! I'll book with her again!
I love love love the selection of cats and kittens they get from rescues such as Lucky's Cat House. They are the most beautiful, social and fun cats and kittens ever. You should go read the cute names they give them (which you could of course rename once they part of your family)I recently saw a gorgeous black kitten 'Cowboy Curtis' there l. I know what a great job the fosters make with these cats that come in via Lucky's so I definitely recommend you pop into PetSmart if your heart or home needs a cat.
My normal groomer was not in on this day. I decided to take my chances with another. NEVER AGAIN!!!! After waiting for 4 hrs( normally wait for 2 1/2-3 hrs for my little 7 lb guy) I walk into the store and get halfway to the grooming salon and hear a dog crying and screaming VERY loudly….. I walk up to the glass and see that it is MY dog…. I was mortified that they were being very rough with him and he was traumatized. When I went in and got him he was shaking horribly and leaned his whole body into mine. His ears were down and his tail was tucked. All I heard from the groomer were excuses as to why he was crying, our other groomer from PetSmart was very gentle and kind and he always came out happy and giving her kisses. I will never bring him back to PetSmart again. If you love your fur baby, love them enough to stay away from this place
I’ve had 3 terrible experiences with the grooming at this salon. For the first two they told me it was my dogs fault for getting poked in the eye with scissors. So I put him on calming medication and yet today when I brought him in I got a call that he was on the way to the vet and needed stitches. It’s not worth my dogs life to get a simple haircut. He has been just fine getting haircuts and baths at other puppy salons.
They don’t care about the pets or owners, only socializing. I took my dog for an appointment (on time) and waited 10+ minutes in the store to drop him off and some lady was camped out in the drop off pick up area with her dog. I decided to leave and called them to let them know and to cancel my appointment. Whoever answered didn’t care at all. I won’t be going here again.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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