Birch Lane Veterinary Clinic
4.4 from 260 reviews
Address 1000 Finch Dr Unit 7, Sarnia, ON N7S 6G5, Canada
Phone Number +15193325656
Description "A locally owned and operated veterinary clinic serving owners of dogs, cats and small mammals, we are here to assist in the care of the communities pets with compassion and warmth. New ownership as of December 2022."
Website https://birchlaneveterinary.com/
A Google User
Birch lane was wonderful to deal with. They were able to get my kitty in last minute who was sick and was vomiting everything he ate up, first time at this clinic as my vet couldn’t take him till the next day.We figured out what was wrong figured a game plan out and got him into surgery at their other clinic in forest. I appreciate the urgency, care and compassion.
A Google User
This is a such a wonderful Veterinarian Clinic, from all staff, their professionalism, cleanliness, and knowledge, to being extremely warm and friendly. Not being from the Province, we've had 2 not so great experiences at other veterinary clinics in the area, however, when I asked for recommendations from several neighbours in my new building, all 3 highly suggested Birch Lane, and I am so thankful that they did. We were not patients, and I had finally come to the need of putting my little girl to forever sleep, prior to suffering having begun. After a long, yet uneventful, 11 year kidney disease diagnosis; she was going to be 21 in August, and was succumbing to it over the past month. I was heartbroken just waiting throughout the night with her, until Birch Lane opened at 8:30am (their answering machine offers many emergency available options, which this was not), as her condition seemed to be worsening quickly, and spoke with Christina who was very kind, apologetic, and patient while taking down our information. She was able to offer a 10:00am appointment which surprised me, and I so appreciated the quick response time. Upon arrival, Christina met us with such kindness, and was extremely helpful with all after arrangement options, first showing me their brochure, and then bringing every item in to view. Dr. Rachel came in to see us, and I don't know what it was, her voice and demeanor were oddly soothing to my girl (and myself), she wasn't scared being there, (normally she absolutely would have been). She walked me through the steps, what to expect, asking my preferences, and brought in some cheese after my cat was fascinated by the smell on her hands, that she had just given to a puppy patient. Sara assisted us as well, and again, we were put further at ease with the overall care and kindness. (This was now obvious what this place was about to me, they have their own pet family members, they truly care; their compassion was definitely not "just" customer service.) Dr. Rachel took my girl out to sedate her, and she hugged her neck, in a way she has only ever, ever done with me, again giving me such strong reassurance that she trusted Dr. Rachel so easily. (A side note, I have been through this before, and am so thankful they sedate to calm before using the catheter...many places do not; giving her a much more peaceful experience, and giving me the time to talk to, and be with her as well.) Sara took her out again for the catheter, and chatted with me, offering anything I may need, and welcomed any questions and to come get them if we needed anything. Finally, Dr. Rachel came back for the final injections, also talking with me, again gently walking me through things (I'm guessing they all knew information was likely not sticking too well in the moment), and stayed with us, until confirming when she had officially passed. I was given as much time as needed, and before she left, I honestly will not forget Dr. Rachel putting her hand on mine in the manner she did, I genuinely felt less alone in that moment. For a horrible, surreal, and last place we wanted to be...life event, I am incredibly appreciative of everyone we met, the help they gave us, the gentle, caring, and loving manner in which they treated my baby girl, and genuinely supporting me through this excruciatingly painful experience...truly, thank you. 💔 I can 100% see why Birch Lane was so highly recommended to me, and I will without a doubt go to them for any veterinarian needs I may have in the future.
A Google User
This vet clinic is called, Birch Lane now. Absolutely the best Vets in town. Very professional and welcoming. They take the time to answer all your questions and to interact with the dog. They have a clinic also up in Forest and both clinics are absolutely fabulous. I highly recommend taking any of your pets to these vets. They’re very professional and very thorough and everything they do. I really liked our vet that we had and was worried that new people took it on and was a totally new business. The very first visit eased all that right away. Same staff, which was great, and the vets were very friendly and pleasant to deal with. Thank you.
A Google User
Fantastic professional service. The new team at Birch Lane are just amazing, understanding, dedicated and caring people! Me and my pets thank you!
A Google User
My dogs were patients of the clinic when it was still College Park but we switched for a short time frame due to our schedules. We recently brought our foster dog to Birch Lane and Dr. Shannon. Dr. Shannon and her team were amazing with ensuring our nervous foster dog feels welcome and safe and made the whole experience incredibly positive. 10/10 would recommend. Thank you for everything you guys do!!!
A Google User
My Ragdoll Hermes was treated with patience, gentleness plus a very professional and thorough vet. I have such confidence in the services provided. Thank you.
Business Hours
Monday:08:30AM - 17:30PMTuesday:08:30AM - 17:30PMWednesday:08:30AM - 17:30PMThursday:08:30AM - 17:30PMFriday:08:30AM - 17:30PMSaturday:ClosedSunday:Closed
Popular Times
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Categories
Services
Latest Businesess
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