Address 184 Interstate Dr, Manchester, TN 37355
Phone Number +19317281430
Description Coffee Veterinary Hospital is a family owned, small animal hospital that offers a complete array of health services to companion and exotic pets in Manchester, Tennessee and the nearby communities. Our hospital features a wide range of wellness services, medical, and surgical procedures that include dental care, vaccinations, boarding and bathing, nutritional counseling, in-clinic diagnostics, laser therapy, radiography, microchipping, dermatology, pharmacy, laser surgery, spays, neuters, euthansia, and more.
On Thursday 6/13/2024 I had to drop off .y 2 yesr old dog to be seen in between appts. He had been throwing up all the day before and stopped eating. They did bloodworm and an exam and determined that he was just backed up. So we got meds to help use the bathroom and was told his bloodworm was normal and was sent home. As the night progressed he got worse and I could tell he was in pain. Still not eating or drinking or using bathroom at this point as well. Now Friday 6/14/2024 I went up to rhe clinic first thing and asked for x-rays, which I am still unsure why this wasn't done the day prior but I was trusting the experience of the Dr. I was then told his x-rays showed gas build up and possible obstruction but wasn't sure and Dr suggested to be put on fluids to see if it would move bowels along and keep hydrated. I was also informed they wouldn't even be able to do surgery if it was needed nor their sister clinic. So between both days I spent over $500 to be told to go elsewhere basically and still no definitive answer for my dog when I had stressed possible obstruction. Very disappointed with the care ny dog recieved and then not willing to even fix him. This was not Dr Hoover by the way. If this is how clients are treated I will be taking my business elsewhere. I did end up finding a vet and surgery was needed cause he did indeed have an obstruction.
Dear friends and fellow dog lovers, It breaks my heart to write this post, but I feel it's important to share my experience and warn others about the lack of care and communication I received from Dr. Hoover at Coffee Veterinary Hospital in Manchester TN. My beloved Blanca has been struggling with a health issue for the past few months, and despite spending close to $1,000 at this vet, I have yet to receive any answers or support from Dr. Hoover. I've begged him to call me and help me understand her condition, but he has ignored my pleas and left me feeling helpless and alone. To make matters worse, he charged me for tests last week that he wants to repeat again, without ever speaking to me once. It's clear to me that he is more interested in taking my money than in providing quality care for my furry family member. If you love your pet as much as I love mine, please heed my warning and go somewhere else. Don't let Dr. Hoover's lack of compassion and communication cause unnecessary stress and financial burden on you and your furry friend. I'm heartbroken that I had to learn this lesson the hard way, but I hope my experience can save others from the same pain and frustration. Please share this post and help spread the word. Our pets deserve the best care possible, and it's up to us to make sure they receive it.
I was introduced to Dr Hoover and his team during a time of crisis. Blue Pearl quoted me $6k to help my puppy after she was attacked by a large breed at only 3 months old. Hoover did it for $600 and saved my puppies life. 5 years later I send everyone to him and my puppy is now a full grown healthy loving German Shepherd fluff ball of happiness. I thought I was going to have to put her down. I now live an hour away and I wouldn’t dream of going anywhere else.
Dr.Hoover & staff are incredible! Just moved to TN from NY 8wks ago & had an emergency w/our Argentinian Boa. We got an appt ASAP, Doc & Tech Jessica we’re amazing in caring for her, diagnosing the issue & easing our concerns! We will def be making Coffee Vet Hospital our Lil zoo’s main care office! Maggie & her ReptiParents are so thankful to her new vet!
-Dr. Hoover has been caring for my dogs for around a year now. It’s been a good experience with this vet clinic. I feel like I’m getting great care for them, and I can trust the advice/info he gives me each time. -The staff there has always been very sweet and helpful as well! Highly recommend!
ME … thank you for your review …. you missed a confirmed appointment in the morning then were upset when you just walked in in the afternoon and couldn’t be seen …. we made you a new appointment and you missed that one as well without calling …. you take up time others could be seen so yes your were charged an office call …. which a family member paid and another then kept your appointment so at this point i’m not sure what your complaint is …. and we do not have an office manager much less a she office manager …. and Dr Hoover called you back and you did not return my call …. if you have a concern you can call and talk to me instead of an anonymous bad review
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Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed
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