Urban Pet Hospital And Resort

Reviews

A Google User

I utilize the hydrotherapy services. My dog has cancer and I started a 'bucket list' of things for her to do. This was on the top of my list as she LOVES the water. We have used the current swimming pool and the underwater treadmill. She seems to really enjoy it. The staff is so friendly and understanding her situation. I recommend this place if you are looking for hydrotherapy. I haven't tried out the other services they provide. But I've seen several furmoms and furdads picking their pups up and they seem very happy with the other services they use. The pictures I took aren't the best since she was on move the entire time.

A Google User

We love Keysha! (VET) Very caring, helpful, knowledgeable, and kind. She has helped us with acupuncture, spayed, neutered, ear infections, bladder infection, flea/tick and regular exams. Plus Keysha always gives out free hugs, kisses and love to my furbabies! Super appreciate her!

A Google User

Dr Regmi is the most knowledgeable, compassionate veterinarian you can find. He has cared for our dogs for 22 years through great times and sad (end of life) times. We couldn't imagine trusting our furry kids to anyone else.

A Google User

We've been taking our pets there for years and have spent thousands with Urban Pet Hospital and Resort, but after our latest grooming and daycare, we are looking elsewhere. While in their care, our dog was injured and was unable to bear weight on his right front leg. They gave him injections for the pain and I was given carpophen at pickup with a $100 charge for the exam, injection and pain meds. When I asked what happened, the front desk didn't have anything in their notes. When we dropped him off he was not injured so this was odd. After paying, I went back to pick my dog up from daycare and the person in daycare brought out a pair of dogs that weren't mine. Luckily a person we have worked with before saw me and took me to my dog. It was really weird that I could have just walked off with someone else's pets. I couldn't stay and ask more questions so my wife called in to get more information. After my wife asked for information from the front desk person, the vet started yelling at her over the phone saying we didn't answer when he called, which was true as we were both working, and our dog needed the treatment. The vet could not tell us what happened to cause the injury. He even said we should not come back if we had a problem with his care. We never doubted that if our dog was injured, he should be treated. We just wanted to know what happened. We understand dogs playing together can lead to injuries. That is always a possibility when you take pets to a daycare with shared spaces which my dog loved! The staff knew us and would ask us about our child and the daycare staff loved having our dog there. The unprofessional treatment of my wife from the vet was unnecessary and we will not be back even though we were offered credit for the whole situation.

A Google User

We have been taking our pets to Urban Pet Hospital since summer of 2003 and we have been very pleased with Dr Regmi’s veterinary care. He has great professional insight and has always been spot on if we had to go to Iowa State. We’ve taken in cats and kittens that nobody wanted and with Dr Regmi’s care they have had an excellent quality of life. He’s also been there for end of life care and I cannot imagine going through that without his compassion for our fur babies. Dee is also awesome and gives excellent customer service whenever I have any questions. Her product knowledge is also top notch. She always gets back to me in a timely fashion too. As a loyal customer, I wish I had given a review sooner

A Google User

Staff is always friendly, and Kethra does an amazing job grooming Calliope every time!

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Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:09:00AM - 11:00AMSunday:Closed

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services