Banfield Pet Hospital
3.7 from 145 reviews
Address 265 Chelmsford St, Chelmsford, MA 01824
Phone Number +19782560388
Description Banfield Pet Hospital® - Chelmsford provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Website http://www.banfield.com/veterinarians/ma/chelmsford/cmd%3F
A Google User
I have subscribed to the wellness plan at Banfield for my dog since we got him as a puppy. I really think it's the best, safest way to go to make sure your pet gets the care they need and still have it affordable to the owner. I originally went to the Chelmsford location because we owned a home on Lowell, but in 2021, I bought a house in Nashua, so now the Merrimack NH location is more convenient to me. I feel both places provided great care to my dog Chewy
A Google User
Erin was AWESOME! Worked on some of the training with my dog and is working. Thank you Erin 👏🏻
A Google User
Horrible. My dog had a routine appt scheduled at 8am dog was never seen. When we called mid afternoon to see how much longer tech said doctor is in surgery and dog still is waiting. I find this unacceptable if vet had a surgery the techs should have called the pets owners telling them and giving them the option to reschedule, instead of having these poor animals stuck in a cage for hours on end. My husband went to pick up my dog half hour before closing and dog still wasn't seen. My husband told the tech in front this is unacceptable. Girl turned around and told him "to take the dog somewhere else then" extremely unprofessional. This location should be ashamed of this type of service. WILL NEVER BRING MY PETS HERE AGAIN.
A Google User
People are nice. But the program as a whole is just a moneymaking machine they tried to upsell you at every appointment they try to sell you things you don't need. They charge you for the entire plan if you don't use it but you dont offer any discount if you don't use it. Tried to call and cancel because it's just not at all what we wanted and they won't let us out of the contract. Keep getting the runaround from corporate saying that store needs to do it. The store keeps giving me the runaround saying that corporate needs to do it. Nobody knows what's going on and everybody's just concerned about up selling not actually taking care of your pet.
A Google User
front desk is extremely rude. I have worked for doctor offices before and have never heard of an office canceling your appt if you don't confirm prior and then book over it with another pet so you can't even come in to the appointment you ALREADY MADE. This is news to me and I don't have my voicemail set up so how should I have known this before the appt. When I show up to the appointment unknowingly the front desk is not even kind but already yelling at me and my dog and being apathetic. This is ridiculous and I will not be back. Not happy.
A Google User
Specifically, regarding Chelmsford. We can never get an appt. Last one, in 2021 we waited 45 minutes after getting in a room for the Vet. We go to Salem now, can get appointments and not a long wait past appt time. Having a different Vet every time is not the greatest experience either.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 18:00PMSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Latest Businesess
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