Lillington Veterinary Hospital

Reviews

A Google User

If I hadn’t switched my cats to this vet, my little man wouldn’t be with us. The staff here are good people and go above and beyond. Our kitten, Lady, was spayed by them and made a speedy recovery. I switched vets to them because I had never had a female pet before, and was anxious for a spay, so I went with the best. I didn’t have a good feeling about our old vet, whose office was poorly run (they didn’t even record when they vaccinated Lady or put her in their system ! which was a hassle when we switched her but they were so patient here figuring that out). I am so so happy I picked Lillington Vet Hospital. A month later, thanksgiving day, out of nowhere our boy, Leo, started behaving like he was in a lot of pain. Hissing, crying, not moving. Stupidly, I thought he had a cut on his paw. Their hours were limited the next day, but they fit us in right away. Most places weren’t even open. We waited only fifteen minutes. Immediately, Dr Janet recognized his defensiveness over that paw was a red herring and that he was experiencing a urinary blockage. It was terrifying and shocking, but we were in good hands. Their vet hospital wasn’t supposed to be open over the long holiday weekend, but to keep him close to home (the nearest open vet hospital was 1.5 hours away), Dr Janet went in to work to check on him personally everyday. The techs called us twice a day, letting us know how he was doing and how much he ate. They were so reassuring and caring. Everyone who cared for him sacrificed time with their families, and we will forever be grateful. He was hospitalized for 3 days with a catheter, sedated, and on a lengthy medication regimen. The techs they have on staff are amazing people and such qualified professionals. I cannot praise them enough. Through the many follow up appointments and weeks long at home medication regimen, they were just a call away and so supportive, cheering him on to a full recovery. The vet techs were personally invested in his recovery and so up lifting. He loves them, even if he is scared of the vet now. He perks back up when he sees the techs who cared for him when he has a checkup. Their compassion and love of animals is that great — he is happy to see the wonderful ladies who cared for him, even if it was the scariest time of his life. Now that he’s on a prescription food, he is back to his happy, healthy, playful self. Once, before a holiday weekend, I misestimated how much food we had left. They were open a few hours that Saturday, but they were updating their system and couldn’t take payments. They gave us the bag of food with an IOU. Most places wouldn’t do that. I was shocked! That’s how good these people are — it really isn’t about the money. I am so grateful to everyone on staff—from the techs, to the vets, to the lovely ladies on the phones—for taking such good care of our cats and saving Leo’s life. This review is long overdue. Leo gets to live a happy life with his best friend, Lady, everyday thanks to them. It’s not just us who would be lost without him, but her too.

A Google User

This is the place to go if you want first rate customer service! They treated me and my dog with kindness. They will answer any questions you have on a level that you can understand. If I needed assistance at any point their staff was there. They are great with following up as well! Such a wonderful experience! Thank you Dr. Jan and Becky!

A Google User

Dr. Jan and the entire staff treat Rusty and April with lots of love. They love going to see everyone there. I wouldn’t trust anyone but Lillington Vet with my fur babies. Everyone there is so nice and caring. Love Dr. Jan and the staff.

A Google User

This is our 3rd year with continued support from this amazing vets office. We have fallen in love with the staff! The technicians and the doctors really take the time to understand and notate little things from the visits to talk about at the next visit. It is clean and conveniently located! It just feels more inviting than a typical veterinarian office. They even offer a holistic approach which means they aren't trying to make a sale every visit. Now about pricing! It's just right! It's enough that they are making a profit and not too much that I complain about it!

A Google User

We love Lillington Veterinary Hospital and especially the care that is provided to our two dogs. Our dogs are always thoroughly examined by Dr. Jan and we are always left with all our inquiries answered.

A Google User

I take my dog Daisy up there. They provide her with the BEST care, Becky, Rebecca, and Dr.Martinez are amazing people. So is the tech , I couldn’t remember her name, but she’s great too. From the front office staff, to the back, to the checkout desk, this office is amazing. You very rarely find people who genuinely care these days…and these wonderful people do. Thank you so so much! They treat all animals like they would their own. We have had traumatic experiences with other vets.. so this is an amazing place. Keep up the good work you guys.

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Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:00PMSaturday:08:30AM - 12:00PMSunday:16:30PM - 17:00PM

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services