Address 321 Valley Mall Pkwy, East Wenatchee, WA 98802
Phone Number +15094153939
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/wa/east-wenatchee-store3109.html%3F
Learned about Petsmart's absolutely asinine corporate policy today, which is to refuse grooming services to dogs who have been medicated PER VET INSTRUCTIONS. My lab is an excitable dude. New places, new friends - he's so happy he loses his mind. So his vet prescribes mild sedatives for stressful events...and this organization just won't have him. Friggin' amazing that Petsmart is smarter than the veterinarian doctors... (that's sarcasm, from now on I'm calling it Petdumb)
My dog is not aggressive nor has EVER shown aggression and a worker there refused to give my dog a haircut because apparently she “bit” a worker, who goes by “Malakai T”. She claimed that my dog bit her and made her bleed. I don’t know what the hell happened behind closed doors but I ended up taking my dog somewhere else. This other pet salon I took her too was even super confused because my dog was sweet to them the whole time. I don’t recommend taking your pets here because who knows what the hell they’re doing to your pets behind closed doors.
It seems like every time I go here, there’s more and more dead animals all around. I know it’s common for them to pass due to various reasons but so many betta “cups” and tanks were filthy and obviously not taken care of. This was one of several deceased fish, and yes I’m positive it was gone and not just swim bladder etc. Sad to see.
As someone else mentioned, petsmart should not have grooming services if they don’t know how to deal with dogs. Petsmart claimed my dog was being aggressive. I took my dog elsewhere and everything went well because they are people who truly care about your pet. The new place I took my dog was also confused about what Petsmart claimed about my dog. This makes me wonder what goes on behind closed doors. It makes me wonder what evil behavior did the groomer have towards my dog.
Shantell was very helpful, nice, friendly, polite on the phone when I called. She told me on the phone I could save 25% if I bought 2 packages instead of only one! When I came into the store to pick up my purchase she called me by my name & thanked me for my business. Thank you, Shantell, you were great! Thank you Pet-smart for hiring such a dedicated & friendly & pleasant employee! Denise Moore
My dog Trevor's favorite place to visit. I am always able to find him something to take home- high quality toys, harness/leash combos, snacks and food. You can usually find discounted items. Staff are friendly and knowledgeable.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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