Petco

Reviews

A Google User

Our brief interaction with store staff was positive. We ordered a product online and drove down to pick it up. Store appeared clean and we would visit and order from here again. We cannot speak for other products and services, but Petco has some awesome aquarium deals when they have them.

A Google User

An actual dumpster fire would be more pleasant than enduring what you all call “customer service”. Sadly, an awful experience from beginning to end, and all I wanted to do was buy something cute for a sick dog. :( Between the endless waiting, being overcharged, trying to even find someone to ring me up at all, to the truly uncaring, unfeeling clerk and manager, I will be bringing my experience to the attention of corporate. Now I have to wait and see if the clerk and manager even really refunded my money from their mistake at all. Who knows if they even figured out my refund? Friendly reminder, support local. Convenience isn’t everything. I truly regret giving this awful company a penny of my money, esp. if these are the people they chose to work in customer-facing roles. This particular crew wouldn’t urinate on a well-meaning customer if they were on fire. Shameful.

A Google User

This is a really small Petco. They have all the basics, but don't expect it to have a wide selection. They carry a small selection of animals. No large parrots. The employees have always been great.

A Google User

I was reluctant to try Petco grooming, but we're new to the area and I needed help . I've been very happy with the service provided by Willow at the Stanwood store. She's wonderful with my nervous dog, who comes away from her grooming appointment happy, clean, beautifully groomed with bows in her hair. Those bows won't last the day, but she's cute for now. UPDATE; 7/22 Sorry to say Willow is no longer with Petco. We will be trying another company.

A Google User

Nathan was very professional and helpful. Will definitely be coming back to this petco!

A Google User

If I could rate zero stars for the grooming department I would. Do NOT take your dog here if you have a Pomeranian, and here is why: I took my 9 month old Pomeranian puppy in to get his very first grooming at the beginning of summer to this place and I’ll admit he had a few nasty mats, but nothing a typical groomer couldn’t handle. All I asked for was a summer cut. Without any consultation before hand the groomer shaved off his entire undercoat to the skin. Having never had a Pomeranian before I didn’t realize the full scope of that idiotic move on the groomers part. You NEVER shave a Pomeranians undercoat for plenty of reasons from what I have gathered that is doggy grooming 101. Anyways, my poor boy is suffering from big bald spots, a patchy and horribly unmanageable coat now.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Onsite services
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories