Roaring Brook Kennels

Reviews

A Google User

We have been sending our dog Rio here for more than a year and it has been a wonderful experience so far. Rio jumps with excitement when we mention the name ‘daycare’. We even cut our morning walk short so that he can enjoy the daycare with his friends as much as he can and doesn’t get overtired. The staff at Roaring Brook are so friendly and take great care of our Rio. They let us know when Rio has had a good day, eaten his food, taken a nap. They even know Rio is our dog when we go to bring him back in the evening. We have also tried their boarding service which has also been a great experience.

A Google User

I scheduled my dog at the kennel 4-5 weeks in advance. I had to prompt them to find out if my submission was even accepted. Then, five days before my wedding and when we were supposed to use the kennel, they told us we needed to do a bunch more things to allow our dog to stay, even though no one (not the vets or anyone at the kennel) mentioned it was necessarily or needed. He was up to date on vaccines and vet visits, but it wasn't enough. We hired a pet sitter who then told us this kennel barely even gives the animals any one on one time anyway. I'm glad we did not go with them. Their communication was sub-par at best.

A Google User

Made an appointment for my dog over the phone for his “trial” to make sure he was a good fit. When I arrived I did not find anyone working there to be overly friendly or welcoming. I was told over the phone that my appointment was for 9 am today yet told when I arrived they don’t start until 9:30 - the person I spoke to on the phone also told me that they would be reaching out to my vet for the vaccine info and that was never done, so I had to scramble to get them records when I arrived. I am shocked this place has good ratings. I had a very bad first impression and will not be returning.

A Google User

Gave my dog RINGWORM which is impossible to get rid of and very uncomfortable for my dog. Overall I think the kennels are unclean and unprofessional. They smell awful the second you walk in the door which no other kennels I’ve been to smell that bad. Only makes me think about what the kennels are like if it smells that strong in the lobby. They washed my dog and left her in the crate dryer for hours and she still smelled disgusting when I got her back. Would never board my dog here again or recommend to anyone. Very disappointed in this kennel.

A Google User

I left my dog there for nearly a month and from the time I dropped her off as hard as it was to leave her there I knew she would be taken care of! This place really cares about your pet, they emailed me about anything that came about and I felt very comfortable that she was in good hands! When I got back and brought her home it was as if she was at home the whole time, she was happy, excited and of course healthy! A great place to bring your pet for boarding and day care! They even washed her blankets and gave her a bath the day I picked her up, very impressive.

A Google User

My little mutt just went for her first weekend boarding experience and had a total blast! Loved getting her "report card" and hearing about her adventures and new friendships in daycare. Totally accommodating with flexible drop off and pick up time options without racking up extra charges and a wide range of custom packages to suit your pups needs each visit. Well worth the few more miles to know she is so well cared for and adored by the staff there.

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Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:08:00AM - 16:00PMSunday:11:00AM - 16:00PM

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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