Address 1616 N Main St, Princeton, IL 61356
Phone Number +18158754419
The staff is very friendly and attentive to both my dogs. Vet was so very thorough. Checking my senior dogs for lumps/bumps and joint pain. I've had dogs all my life and have never had my dogs assessed as well as he did! Thank you!!
Called to check on flea/tick options and prices. They've seen our cat, Cleo, from Day 1. - when we rescued her as a kitten... Excellent vet; staff very nice and helpful. They lovingly take care of one of your family members.
Switched vet places recently, and Dr. Stuart is great! The vet assistants are so caring with our dog, Maverick. Dr. Stuart is takes the time to do a proper examination, and you can tell he really cares for the welfare of animals. Dr. Stuart also takes the time to explain things, so we understand the issues our dog might have. Reasonable prices.
Animal Care Clinic was absolutely the best during a very difficult diagnosis with my cat. They were very supportive and understanding during the whole process. They genuinely all care about the animals they work with, even if it was their first interaction with the animal or not.
They got both my cats in right away. Called me and explained what was going on. Other vet copped attitude so called ACC and got in as a drop off which I greatly appreciated. Love my animals and hate when there's something wrong.
I do not recommend this place. The staff are rude, and these people do not follow directions. There have been a few negative incidents that have rubbed me the wrong way with these people. I will only speak of one of the incidents in order to keep it brief. My dog was given a 1 year rabies vaccine after I made it crystal clear that I would only allow the three year vaccine. It was even documented in my dogs file, not to give the one year vaccine. One year later, these people were hounding me to bring my dog back in to get another vaccine. One of their rude, nasty receptionists had the audacity to threaten me. She said that she would have "The Pound" come to my house and force me to give my dog another rabies vaccine if I refused to bring him back into their office for the shot.The staff is very unprofessional and need training. If you care about your pets, go elsewhere. Fast forward one year later. After cutting ties with this place, I am still feeling the negative effects of having chosen such poor quality vet care. I needed to use my pet insurance for an issue that my dog had. Since this was the very first time I filed a claim with the insurance, they wanted to do a thorough investigation on if my dog had any pre-existing conditions. They contacted the previous Vet, which is this place, and my insurance company informed me that these people entered several notes into my dog's file three years ago (he was a puppy at the time ) They claimed that he has "slight calculus" on his teeth. My dog doesn't have calculus on his teeth, but that's not the point. The point is that these people NEVER mentioned this information to me but entered it into his file. Now, my insurance company is giving me grief about coverage when it comes to anything teeth related. Does it make sense to enter a medical issue/concern into a dog's file but not inform the owner? Does it make sense to have to find out from your insurance company that a medical issue/concern was entered into your dog's file INSTEAD of finding out directly from the vet who entered it? Talk about incompetence. This just confirms that we made the right decision to get rid of them. I am just sorry I subjected my poor dogs to terrible healthcare. All animals deserve better.
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Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:ClosedSunday:Closed
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