Address 1171 Golf Links Rd, Thunder Bay, ON P7B 7A3, Canada
Phone Number +18073451994
Description At Pet Valu, we understand that your pet is a part of the family because we’re devoted pet lovers too. Pet Valu has been providing pets with everything they need to be healthy, happy, and active for many years. At our friendly, neighbourhood stores you’ll find a great selection of pet food, treats, toys, and accessories, along with specially trained Animal Care Experts who are committed to helping you shop the best nutrition and products for your pets.
Same as the other store if one don't have it the other does
Super disappointed. I went in and had one of the cashiers argue with me about what my vet said. Long story short, i am pretty sure if youre not an animal doctor, aka a veterinarian. You shouldnt be soliciting advice. You could get sued. Thanks.
The staff who packed my order were very sweet. (@ the Golflinks Rd. store) It was my Fur-baby girls 3rd birthday and my Fur-baby boy's 1year Gotcha-day and they left a special message with a few extra treats for them. It was sweet and put a smile on my face. Thank you for the kind gesture! It was much appreciated. 🥰
Love these guys great place to bath dog, clip nails and get dog food.
I have had many positive experiences at this Pet Valu and have become a regular customer and familiar face since moving to Thunder Bay at the beginning of the pandemic. Unfortunately, my initial experiences shopping here were highly unpleasant and the way I was treated by employees was unacceptable. To elaborate, on several occasions, I have not only had employees watch my every move in this store, I have been physically followed and crowded with incessant asking “how can I help you”s and “is there something I can help you find”s. These instances were excruciatingly uncomfortable for me to the point that I rushed pay and get out, having proved that I was, in fact, a paying customer and not a thief. I have never in my life felt like I could not shop in peace in the way that I have since coming to Thunder Bay at the beginning of the pandemic. This Pet Valu is not the only store that has made me feel this way. I am a person of colour and suspect that, especially with a mask on, I might pass for indigenous. I am confident that I have been profiled in this store and ask that store owners and managers reflect hard on their shortcomings when it comes to educating employees on proper conduct. Better yet, I hope those in charge of employment will begin to actively seek BIPOC employees and work towards diversifying their teams and breaking down barriers in the pet industry.
Great staff who were very friendly and helpful. Wide selection of products. Lots of parking.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 18:00PMSunday:10:00AM - 18:00PM
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