Address 5663 Steubenville Pike, McKees Rocks, PA 15136
Phone Number +14128090430
Website http://www.gentlevets.com/
I love Robinson Animal Hospital. I have been coming here for at least 8 years. Dr. Keffer is my go-to for all my pocket pets; rats, and now chinchillas. The staff are friendly and kind. They sent me a sympathy card when a rat I brought in passed away the next day (he was sick they did nothing wrong). They take CareCredit, which is helpful to break down payments into smaller increments. Pics of the pets for Google tax.
I wouldn’t want anyone else to take care of my baby Sadie. This will be a LONG review but the overall short version is this… take your pet here for the ultimate treatment and care. Not only will your pet be respected but you will be as well. Let’s start back in March 2022. I brought my cat in for the first time here for her normal injections. The doctor informed me that she saw a potential cancerous sore in her mouth. She was pretty confident it was cancer due to her illnesses and her age. Me being a young woman my cat was my life I cried profusely in the room, the doctor was so comforting to me and talked with me on all of my options and even gave me time to cry and call my mom. Not once did I feel rushed to make a decision or even that I was over reacting. The doctor was insanely kind and respectful. I did see a review on here that said they are late and behind often. While that has not always been true for me please know when going to a vet sometimes people are behind because they are giving people like me time to process and think what I want to do. Ultimately, I did put my cat down about a month later because the medicine was not working and she stopped eating. As I was putting her down, the staff made it known that I could take my time and as much time needed with my cat. I went alone and the staff even hugged me and this made me feel not alone. They then sent me a card with all staff signature. Recently in August 2022 i became a first time dog mom!!! They guided me through everything for first time dog moms since I got a 8 week puppy. They gave me a what to know book and some pamphlets. My dog was recently spayed in January 2023. Unfortunately my dog was somehow getting to her incisions without me seeing.. I was able to send photos to the dr and they wanted to see her for a quick visit the same day!! They gave us some medicine and cleaned the stitches as well. All I can say is I have never in my life felt more valued and respected. TAKE YOUR PET HERE.
I take my rabbits here and Dr. Keffer is incredible! She is so outgoing, knowledgeable, and empathetic. She truly cares for the animals she treats and will always do what's best for your pet. My only issue is that every time I try to call the office, the phones are always busy. When they do answer, I am put on hold most times. I understand that they are doing their best, so I'll continue taking my animals here! The technicians are wonderful as well.
I started taking my dog here about 2 years ago to deal with a bad back issue. We thought we were down to the last few days with him but the doctors there were able to figure it out and give him extra time. We had to say goodbye to him last weekend, and even though that was done at a separate location, I still received a card with messages from a ton of the staff. Not only did they take great care of him, but we always felt like a priority and well taken care of. The staff is very knowledgeable and you can tell they care very deeply about every pet that is brought in. If and when I get a new pet, I’ll 100% still be using them.
I want to send this post out to Dr. Davidson for making my dog (Judah) feel so much better. He was such a hot mess with his eyes, ears mouth being so inflamed and infected to looking like a normal dog. Thank you so much, love you guy’s, you made me feel so much better. I can finally look at him without crying. 🙏❤️😘
The team at Robinson Animal Hospital has provided excellent care for our pets for the ten+ years that we’ve been taking them there. They have always received professional, gentle and affectionate treatment from the whole staff. We always get a clear explanation from the vets and their helpers about our animals’ health and the wellness processes for them. In the rare cases we’ve needed more serious services, treatment options and the financial implications were explained thoroughly. We recently and unexpectedly lost our oldest cat to natural causes. Even though he lived a happy, long life, it has still been difficult to let him go. Since they took such good care of him all this time, we turned to Robinson Animal Hospital for their assistance with cremation services as well. The memorial package we received was beautiful and moving. In today’s mail I even received a sympathy card signed by what looks like probably the entire crew. I cannot fully express how helpful all of this has been in bringing closure to this loss and perspective to our beloved pet’s life. I am truly grateful. Thank you.
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Monday:08:30AM - 19:00PMTuesday:08:30AM - 19:00PMWednesday:08:30AM - 19:00PMThursday:08:30AM - 19:00PMFriday:08:30AM - 17:00PMSaturday:08:30AM - 12:00PMSunday:Closed
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