Address 6501 Grape Rd #160, Mishawaka, IN 46545
Phone Number +15742725888
Website https://www.simon.com/mall/university-park-mall/stores/pats-pets
This was heartbreaking, I almost started crying just looking at the conditions these animals are in, firstly. The dogs, I walked in and it reeked of feces and urine, the first dogs I see are three GERMAN SHEPHERD puppies in a small confined space covered in feces. Absolutely disgusting, I felt horrible seeing them covered in their own filth. Secondly, the guinea pigs. I personally own a few of my own in a 2x7 c&c cage and seeing these left me speechless they’re in a small tiny plastic box with 5+ guinea pigs in each one and one of them looked like they were passing away as I stood there. This place left me speechless and I refuse to buy or support anything to do with them.
My situation called for a dog that would be garunteed small, so I had to go here. (All of the dogs in the surrounding shelters at the time were big dogs, apartment will not allow.) Ever since I got my dog my mental health has improved and I'm exercising and sleeping properly.
Nice workers and cute puppies. You can hold the small critters and go into a room with a puppy for a few minutes. They even have a free roam cage for puppies to run around and get pets without needing to go to a room.
This store is heartbreaking. First, their puppies are in small cages with grates, no bedding- nothing. FOUR golden retriever puppies in a 20”x 20” space 🥺But let’s talk about these Siamese kittens. There were 5 in this skinny, small cage. Water dispenser full of mold/green grossness. No bedding-they were laying in the cat box. ONE toy. When I asked the young, clueless employee (who was more interested in their coffee drink and texting) why they don’t have any toys she responded with “well there’s one in there, a ball over there I was just going to put in there and someone broke the string toy.” You’re a pet store… you couldn’t grab one off the shelf? At $1,200 a piece, I would hope they would be properly cared for. Highway robbery, POOR living conditions for all the pets, and clueless employees.
Purchased my 5 year old dog from him, I’m confused by these assumptions rather than actual reviews, my dog came with his first vet check from a reputable vet in town, came chipped, and they are not bred from puppy mills they come from a selection of different small breeders. We were given all of the info for my dogs breeder at the time of purchase.
Always have a great experience when I have to stop in for pet food-would recommend.
Business Hours
Monday:10:00AM - 20:00PMTuesday:10:00AM - 20:00PMWednesday:10:00AM - 20:00PMThursday:10:00AM - 20:00PMFriday:10:00AM - 21:00PMSaturday:10:00AM - 21:00PMSunday:12:00PM - 18:00PM
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