Animal Wellness Center

Reviews

Leaann

My family has always taken our animals to this place. We have pretty much always had a pretty good experience until recently. Some would I guess be my fault because we thought our cat was just being herself and being a loner. We took her in with a cyst on her face in May he took care of it because he said it wasn't cancer. Two months later right before labor day weekend we noticed she lost weight really fast,he said she was dehydrated and her gave her a shot to last her over the weekend and bring her back if not better and we could get labs done on her. We took her back he said that her kidney markers was slightly high but he felt that the dehydration worried him the most. He gave her another shot to last her through the weekend.Mandy handed us a card to call for after hours if something was to happen. I thought that was great.. thought wrong no one returns your calls or even acknowledges you left voice-mails. I feel very let down because that lemon of a Secretary Amber with the nasty attitude and long brown hair. Never passed my message on that it was serious and I needed to speak to someone. She will forever be blamed as A reason why my cat suffered. I called back the next day and finally got the older pleasant Amber and she took care of me and had me on the phone with Mandy quick like. By this time I already knew my baby girl was going to die but no one truly offered any kind of extra care to try and save her. I asked if they could give her iv treatment something. I was told I could bring her in today. She didn't make it long enough today. Today she died 😢 💔 Yes I know death happens but it seems as if Amber is only there for the paycheck. This is not the first time I've had words about her and to her, with all her rude and snooty comments. So this is my message for Dr.Todd and Mandy thank you all for what we did get for Khloey but I have currently backed away from that office because of her attitude and the eye rolling like she is 12. That's why you no longer see charlee for his nail clippings much because he goes to pet supplies plus so my pets and I don't have to deal with her. As for the rest of my furfam I don't know if they will return or not. It doesn't seem like saving a life matters much to this office

Ravens Omen

Sent a senior cat with no treatment plan or told results. If you talk to them record every conversation. But your seniors deserve better care. Coverups run big 💯 . This isn't defamantion when there is proof.

Katie Redel

Dr. Todd and his staff are absolutely the best. After being diagnosed with a grade III heart murmur from our standard vet, I was told my 5 year old anxious/aggressive dog would need to go to a Cardiologist and spend thousands on tests and scans. Skeptical, I did some digging and was recommended to Dr. Todd from a trusted source, even though we are out in Chicago, IL. About a year and a half ago, I set up an initial phone consultation, and was sent some supplements to my house to try to help curb any side effects. When we finally made the 3hr drive out to Animal Wellness Center, the staff was kind and welcoming (even though I almost missed the hour time change) and the space was clean and open. My dog often lunges and barks at strangers, which can lead to stressful vet visits, but Dr. Todd was relaxed and patient enough to make everyone feel at ease. I am happy to report that my dog no longer has the murmur or any other signs of health problems! Combine with training, diet change, and seeing Dr. Todd, this girl is happier and healthier than ever!

Ryan Deckard

I took my new kitten here several weeks ago as his eyes were leaking and I adopted him from the shelter so he could be looked at. The vet looked at him for maybe 2 minutes and sent me out the door with some oral antibiotics and a bill. Well here we are several weeks later and he seems to be having trouble breathing after a few minutes of play. I'll be taking him to another vet.

Chloe Christakis

I Absolutely love this vet this has been this very best vet they have tooken care of my bun and my dog i will continually come back the vets and nurse listen very very well and care about your opinion as well i will never trust another vet expect this one they have help my fur son sooo much!!!

Brittany Rasmus

They have a great crew in the office there and have now fixed both my dogs. I literally don't have a single complaint!! I left feeling like they were in great hands!!!!! Really appreciate all the time,care,patience, and love you've shown me and them 🧡

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Business Hours
Monday:08:00AM - 16:00PMTuesday:08:00AM - 16:00PMWednesday:08:00AM - 16:00PMThursday:08:00AM - 16:00PMFriday:08:00AM - 16:00PMSaturday:ClosedSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services