Pets R Us

Reviews

Skylar Whalen

This store is straight up animal neglect and a disgrace to pet stores. I went in and their hamsters are covered in mats, dead betta fish, cohabbing frogs with crested geckos in tiny enclosures while the cresties looked sickly. Their chameleon looked thin and ill. Their gerbils and chinchillas which are PAIRED PREY animals that need chew toys, didn’t have any thing in their cage besides a food and water bowl with no friends and no hides. I would advise no one to purchase an animal here because they can’t even care for them. I also witnessed them telling customers on improper care and upping the price by almost 3x chain pet store prices which is ridiculous. Also the worker was straight up eating chips and touching dirty bird pellets, reptiles and not even washing her hands in between which is VILE and so hazardous. I advise anyone to look elsewhere for pet stores that Omaha offers. This place deserves no business.

Dr. Drewpeecock

One of the best pet shops in Omaha. Staff is super friendly! I come here for the same thing every week and when I walk in if someone is free they are already asking me how insects I need for my lizard. BEST PET SHOP IN OMAHA

Abigail Lovings

First time ever walking in here and I’m in shock. These poor animals look so sick and neglected. I can’t believe this place hasn’t been shut down for animal abuse/cruelty…

Yenci Orellana

This store really needs to be shut down! I noticed and saw how a cherry head tortoise had no food, no clean water, and there was bugs in the tank. The turtle keep trying to eat the sticks in her tank because there was no food in it. The dogs are kept in a small space. There was a dog who was very active and hyper and i saw how they hit his head on the walls back and forth because they had NO space enough to run or do anything really. The fishes are just kept in small cubes with just a small plant and thats it. This is absolutely disgusting, this animals deserve better they shouldn’t suffer only because the owners of the store dont know how to keep care of them. This place needs to be shut down.

Caley

Pretty cool pet store with a big selection of pets, accessories, foods, and health supplies for your pets. There is a wide variety of different dog, rabbit, bird, fish, and reptile breeds to choose from. Most of the animals are in open pens so you can reach in and pet them! I wouldn't recommend going over to look at the dogs unless you bring enough money to buy them all because you'll want to! The staff was friendly and seemed to really care about the health of the animals in their care! Only knock I can give the place would be on the prices of the dogs. Other than that it was a cool store.

Hannah Teutsch

I recently bought a puppy here, we love him very much and I have no regrets. However, Frankie stunk so bad when I got him out of there. I also found out when I took him to my vet he got one of his vaccinations too early so I had to pay to have it done again. The girl working here was so nasty and rude to me when I tried to ask questions. It's a let down in the way that it is a very special day bringing home a new family member, and her stank a$$ attitude put a damper on that. But all in all we are happy to have Frank, he was bought not adopted but I still feel like we saved him.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:11:00AM - 18:00PM

Popular Times

From the business

• Small business

Service options

• In-store shopping
• No delivery
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories