Astro Kennels 2
4.5 from 200 reviews
Address 146 Old Mill Rd, Greenville, SC 29607
Phone Number +18645208730
Description Astro Kennels is a full service canine training, day care, boarding, grooming, and pet supply facility. Whether you're seeking obedience classes, customized 1-on-1 training, agility classes, or specialty working dog training, our experienced team of trainers is here to help you reach your training goals.
Website http://www.astrokennels.net/
Juan Gonzalez Lopez
Customer Attention is very poor. Informed incorrectly and my dog’s profile was mishandled and had errors in their computer. His name was modified by mistake too. The required vaccines were misinformed to take a dog for daycare causing causing me damage and delays during the day I took it there. I called in a Sunday to ask if my dog’s profile had everything up to date to take it in next day and the lady on the phones said yes while it was not, regardless I took my updated rabbis and distemper certificate update next day. I come in and they say another type of vaccine is also needed. Very bad service and attention. Inattentive. I also suspect they mis handled the information because my dogs name was not correct in their profile.
Techbeat
It amazes me that they blatantly rip you off when boarding your pet on a Saturday. Be prepared that if you board you're essentially paying for two nights because if you pick them up the next day after noon you get charged for that day....and conveniently for them they don't open until 1:00 on Sunday. So on their most likely busiest day of the week for boarding you have no choice but to pay double....if they were an honest business they would give you an hour grace period.
Carol Ann
My dogs always seem to love going there. When I board them I get home calls of any updates and always make sure the pups have extra play time.
Jannie Binns
Really sad to say this since I was hoping to find doggie day care. I am currently looking for my pup (7 months all vaccinated & fixed) to go to daycare. I called the greenville location and asked many questions but the person on the phone responded to every single question with “well that depends” there was no answer. Here were the questions - about how many dogs do you have per area? - what is the max per area? - how many supervisors are there per dog? - what objects are in the play area for the dogs to play with? Again, all of these questions were answered “well that depends”
Rodger Harley Chancey
Awesome staff. Always a pleasure, and they do their best to keep our food in stock.
Jessica Wall
We brought our 5 month old golden for a weekend while we went on a quick trip. I had called a couple of other places and even was told by one that I wasn't a great fit for them because I asked where the dogs slept at night. The person on the phone was the nicest that we had talked with and had great customer service. Overall, Astro was very friendly and I never got a secretive vibe from them. They even took the time to listen to my 7 year old and his concerns when we dropped her off lol! He loves looking out for his little sis. Our golden is the happiest and most easy going dog I have ever had (I work with a lot of rescue) and I was worried that she may develop some fear or separation issues while we were away but she came back happy and her usual self. She was tired when we picked her up but not unhealthily so. She also was bathed nicely and everything was in her bag when we picked her up. I really appreciated how the person at the front desk shared details about her stay - just little things about how she interacted and how good she was. It wasn't just some uncaring front desk person not involved. I would have loved to have seen some photos of her during her stay but other than that I wouldn't change a thing. We will definitely be back!
Business Hours
Monday:07:00AM - 20:00PMTuesday:07:00AM - 20:00PMWednesday:07:00AM - 20:00PMThursday:07:00AM - 20:00PMFriday:07:00AM - 20:00PMSaturday:08:00AM - 18:00PMSunday:13:00PM - 18:00PM
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Categories
Services
Latest Businesess
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