Address 3101 Plummer Cove Rd, Jacksonville, FL 32223
Phone Number +19042688600
Had a great experience today for a new puppy appointment. Everyone was very kind and loving to my pup. The doc was very accommodating and answered all of my questions. The techs were all so nice and took the time to explain a lot of things. Pricing was also very reasonable. Overall wonderful experience and I’m excited to continuing the relationship with them long term.
TLDR: I have been a patient for 8 years with 4 different dogs experiences ranging from senior, new rescue puppy, Stranger Danger Reactivity, to end-of-life care with this team. I could not recommend this expert team enough! Friends and family travel all the way from Orlando to see Dr. Moore and the caring staff at Scott Mill Animal Hospital. ____ I have trusted Dr. Moore and the incredible staff at Scott Mill Animal Hospital for 8 years now. I cannot recommend them any more than to say I wouldn't trust anyone else with the level of care, concern, and immediate attention my 4 dogs have received from this team. From first becoming a patient with a 16 year old Schnauzer and seeing the dedication of staff to his health and comfort but also to calming my worry and concern was an experience I had never had before. Thanks to their incredible care and forethought he lived and passed with diginity at 19 1/2 years old!! They took time to answer all of my questions and never had me wonder if we were doing what was best for HIM and his quality of life. I will forever be grateful. (Side note to highlight the attention to detail and care this team provides because I am still blown away each time: When my schnauzer passed I asked to never have another visit in that specific treatment room due to my emotions. In the 5 years since his passing, never once have I been back into that room. Such a small detail to the scheduling staff but one that means the world to me I cannot believe they consistently maintain. I would bet my personal human doctor would never!!) Now, we are still a patient with 3 other dogs, one coming up on his own senior care plan plus a large girl with stranger danger issues and I can't rave enough! My female has caution with new people and the patience this staff has shown her during visits is unmatched. Never once have I felt embarrassed or nervous that they were working on her time not the scheduled books and that is highly unusual in my previous experiences before Scott Mill. They work to positively engage with her so that very next visit is that much easier rather than a rough-handed approach I've heard other owners had at different practices. Everyone on the team is welcoming to both the human and 4-legged kids and after so many big moments together walking into the office for an appointment is like visiting friends, not a scary vet experience. In times of worry and general wellness visits, it doesn't get better than the team here at Scott Mill.
The staff at Scott Mill's animal hospital is so super sweet and caring. The doctor had really great suggestions on how to keep my itchy boys from suffering with their allergies after their prescribed meds were done. I really feel like my 2 dudes are set for the next year. Thank you so much guys!
Scott Mill Animal Hospital always treats my animals as if they are their own. I love going there and seeing all the staffs welcoming/ smiling faces. They always go above and beyond to feel special.
They are so great with my anxious pup. She’s not very social with other people but they take their time and go slow with her. Both doctors there are very kind and professional.
We have been coming to Scott Mill for over a decade now, and so has our extended family. The level of attention and care can not be matched. Thank you for all that you do!
Business Hours
Monday:07:30AM - 17:00PMTuesday:07:30AM - 17:00PMWednesday:07:30AM - 17:00PMThursday:07:30AM - 17:00PMFriday:07:30AM - 17:00PMSaturday:ClosedSunday:Closed
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