Petland Village of Eastside

Reviews

Cori Fraser

The staff is always very friendly and they seem to do their best. I do wish their actual animal husbandry was better, especially the reptiles and hermit crabs. Purple pincher hermit crabs need high humidity (they have gills!) and both salt and fresh water in which they can fully submerge as well as deep substrate for burrowing and molting. Leopard geckos are strict insectivores and cannot eat greens. Otherwise, it's a nice little urban pet shop with a much wider variety of pet goods than any of the big brands in the area.

Heather Sendera

We adopted one of our dogs through PetLand and used their grooming services when we lived in Pittsburgh. We moved out of state, but our dog was recently in Pittsburgh with our son and got into a bunch of burrs. Stephanie not only agreed to help, but she stayed after her shift to see him the same day it happened. Both my son and dog were VERY appreciative of her care and compassion!

Alexandra Wood

Took my Samoyed (a sled dog) Lacey in to be groomed a few days ago (it’s winter). Asked for her to be washed and some of the knots cut out. When I picked her up, she was shaved down to about half an inch of fur! I didn’t recognize her as the same dog! She started with fur thick and deep enough that it was at least 6 inches long, if not longer! It was longer than my hand. She’s a double coated dog, so this was literally one of the worst possible things to do for her coat. It could cause permanent damage and it’s the middle of winter for Christ’s sake! What about a wash and trimming some knots implied a shave in winter?! Never take your dog to be groomed here!

Destiny Slater (Sake)

Overpriced, neglected reptiles, saw a dead anole, leopard gecko tanks not clean, hurt white line gecko, hurt leopard gecko, gecko gasping on dirty water, and poor customer service. Don't support this business. You're better off purchasing from the other pet store or online.

Arielle Russell

I bought a dog there a year and a half ago or so.. for one we were told she was spade and she wasn't (which is also our fault for not reading paperwork) so once we got that done they did reimburse us for how much it was so that was nice. Recently I had a baby who developed allergies extremely early and have had to look for a new home. I contacted them and they said they could take up to around 45 lbs that I just had to wait till they had an open spot. For 3 months I've been banking on this since no shelter will take any rescues right now and we origonally got her from them. I made them aware of our situation many times and how serious it was. they assured me once they had an opening i could bring her. here I call today to see if they had an open spot for her and they now inform me that they can't accept any pups over 30/35lbs and there's not enough staff to do it. The staff was incredibly nice, but to drag someone on as their only hope for 3 months isn't okay. I called extremely often to check in and spoke with both people in charge of that several times and again, both nice but both led me on saying once they have an open spot it would work. better communication would help with not only eachother but customers as well to avoid things like this happening.

Annie Hopp

Went here after having a bad experience at Monroeville location. Couldn't be happier we went here and came home with a dog. Everyone was knowledgeable, patient, kind, and helpful

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Business Hours
Monday:10:00AM - 19:00PMTuesday:10:00AM - 19:00PMWednesday:10:00AM - 19:00PMThursday:10:00AM - 19:00PMFriday:10:00AM - 19:00PMSaturday:10:00AM - 19:00PMSunday:11:00AM - 17:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

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