Address 491 27th Ave, San Francisco, CA 94121
Phone Number +14159634189
Website http://sfhousecallvet.com/
I had to put my seventeen-year-old cat to sleep when I was three weeks postpartum because of her quality of life and the pain from her escalating health issues. It was a heartbreaking decision and I chose Bay Area Veterinary Housecall Associates because they offered the option to have a paw print made from your animal. I loved this idea and paid for this option. While I had a good experience with the Doctor, I have had an awful experience with Jennifer Sawyer, the RVT. It has been four months and I have still not received my cat’s paw print and no one has returned my emails or calls. I am not even sure they still have her paw print because, at one point, Jennifer told me it has been destroyed due to water damage. I cannot believe how unprofessionally this has been handled and it has made my grieving experience so much more difficult. I recommend choosing another option if you are going through a similar traumatic situation so that you can be sure to grieve peacefully.
We could not have hoped for better than Dr Brian Van Horn and Jennifer when our dog Baloo started to decline rapidly. Brian was a true gentle giant, had extensive knowledge, and gave us plenty of space and time when appropriate. He helped out in all aspects of this hard time and made the decision very smooth among all family members. We were very confident in Jennifer's care, and she tended to Baloo beautifully. I highly recommend BAVH.
With a heavy heart I made the phone call to BAVH. My vet had recommended them. My darling Soxx, wonder dog of 15 years, was ready to leave me. Jennifer at BAVH was so kind and gentle. Never rushed me. She called me back later and gave me some times the doctor could come to the house. When we finally summoned the courage to make the appointment Jennifer made everything go smoothly. Dr. Brian came to the house on Sunday morning. He is truly an angel and he loves animals. He was gentle and kind, explaining everything. He took his time and gave us time to do whatever we needed. My darling boy felt no pain and was surrounded by his family and lots of love. It was the hardest thing I've ever had to do, but BAVH made it easier. Dr Brian in particular, is a wonderful, compassionate and caring vet. He's as good with the people as he is with the animals. He gave us plenty of time and space to go through this very hard process. We now have a beautiful plaque with Soxx's paw print and a wonderful cedar box with his ashes. We will treasure these and our memories of our beloved boy, Soxx. Thank you, BAVH, Jennifer and Dr. Brian for your wonderful help.
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