Address 1103 Woodland St, Nashville, TN 37206
Phone Number +16157502377
Description At 5 Points Animal Hospital, we provide top-quality veterinary care and urgent care to pets in the Nashville community. Our staff treats you like family and each pet like our own. We are honored and proud to be a partner in your pet's healthcare team. As pet owners ourselves, we believe that preventative care with wellness exams are the keys to your pet living a longer, healthier, and happier life. As a full-service veterinary office, we offer state-of-the-art testing and diagnostics, an array of advanced care, routine and advanced surgical procedures, and many other services to provide your pet with the best possible care. We welcome new patients to our office and look forward to meeting you and your pet.
Always a great experience! Both my pups have been here a few times. They check in, text reminders and questions, and always care for my pups like they were their own.
My 5 month old kitten feels safe in the care of the staff. The doctors are knowledgeable and professional. Zippy and I have visited 3 times in the last three months as he was stray I took in. We are conquering a bought of worms he got from birth. We have a good game plan and will have my Zippers well soon. Thank goodness. I won’t take him anywhere else.
I had an amazing experience here!! I called this morning, distraught as I’m visiting from out of town and my dog was acting very out of character. They were so kind and understanding on the phone ( I think I spoke with Katie or Kate? But I don’t remember for sure, I’m sorry!) and then when I called back to ask if anything earlier opened up, I lucked into an earlier spot with the same kind person. Upon my arrival, I couldn’t find the place so I called and spoke with (I believe) Andrew, who not only gave me simple directions but also came outside to ensure I wouldn’t miss it. (One tip I would give to the staff is to give the advice Andrew gave me on that call to all first time customers 😄) I was immediately taken back into a room, no wait time at all, and someone came in ( he was SO NICE and I completely forgot his name - I’m so sorry, sir! You were great!!) and very kindly asked me questions about what was going on and got down on the floor with my dog and everything. Just absolutely the sweetest treatment I could have asked for. He left and I met Dr. Windham (which I only remember because I’m looking at it on my invoice, so hopefully I’m not crediting the wrong person!) who was equally kind and patient. What could have potentially been a costly issue (in other words: they could have said she needed testing or something that she didn’t need) was so simple (and only $100) and I was out the door in less than an hour. I was given detailed instructions on what to look for and how to proceed if those things came up. Every pet parent knows the struggle of not being able to help when your fur baby is struggling - I am SO happy I found 5 Points in that moment today!
Care seems fine, and the folks are nice. However, I do feel that they could be more transparent during the appointment about when they are performing services that will cost extra. My cat’s annual turned out to be $500, and I was not warned that the blood pressure reading etc would add up to that amount.
5 Points Animal Hospital did an amazing job caring for my golden retriever, Sierra. My girl does not like the vet and they made the doctor visit the easiest trip yet.
I had an appointment at 10. No one even came into the room until 10:30, then the doctor was another 20 minutes after that. Dr Reed was kind and informative and helpful, but this was the first time we've ever seen her, and I bet we won't see her again. I have never once seen the same doctor twice. I understand if the practice is run this way to allow for more flexibility in scheduling appointments, but if that is the case, then I would expect the notes to be much more thorough and clear than they are. Doctors are usually asking ME clarifying questions about care that my dog has received in the past, and they are never sure about what has already been done. Although Dr Reed was great, overall my experience with Five Points Animal Hospital has been sub-par.
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:08:00AM - 13:00PMSunday:Closed
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