Animal Clinic of the Humane Society of Sarasota County
4.5 from 587 reviews
Address 2331 15th St, Sarasota, FL 34237
Phone Number +19413643605
Description The Animal Clinic of the Humane Society of Sarasota County is committed to providing affordable, quality medical care to keep pets safe and in their homes. As a non-profit provider, we believe all pets deserve access to medical services to prevent future health problems. The Animal Clinic’s mission is to provide the preventative care your pet needs at an affordable rate. Since opening in 2016, the Animal Clinic has treated more than 17,000 patients. The Animal Clinic is a program of the Humane Society of Sarasota County, meaning all Animal Clinic proceeds support the care of the cats and dogs in the shelter.
Hope Null
Humane Society of Sarasota County took amazing care of my Dalmatian puppy as she got spayed. I was put on a waitlist due to the amount of appointments they have each day and expected to have to wait months to get in. They called me within a month and was able to schedule my pup’s spay for a fraction of the cost of typical animal clinics. They did a wonderful job with the actual surgery including proper care of the surgical incision, easy drop off and pick up, and ready to go medication to bring home for her. I am extremely grateful for their service and my puppy has recovered wonderfully. I would definitely recommend this facility to anyone interested in adoptions or the clinic.
Madison Thiel
We have used this vet since it first opened. Although with the experience we have had within this last week has we are appalled. We went in for blood work with our dog was told it will be about 15-20 minutes for the results but you can go ahead and go we will give you a call later. We never received a call even though we had told them multiple times we needed it for our dog to continue her medication. Called back the ridiculous line that doesn't let you actually talk to anyone and waited for a call back. After a few days finally got one back and they said oh sorry I have to have the doctor call you back. So again we waited two more days for the doctor to call me. He seemed to not know much of what we were talking about. He said well they already told you everything was okay. I said "nope, no one told me anything she said I could leave and you guys would call but never did". I said so we can get her medication going so I can pick it up tomorrow? He said I will put it in the notes and it should be ready. Now we are at Friday 11am should have already been done only 3 medication only 30 day supply. Walk in the receptionist can't find it so goes and asks the tech. She says ok it will be about 10-15 minutes. Took over 30 minutes she could tell we were upset and went to the backroom and was practically hiding from us until it was finished. I used to love bringing my animals here but lately it has been so bad.
Casey Hatch
First time here and I went in for a dental consult for my two cats and unfortunately did not have a good experience. The front desk staff and technician were extremely nice and pleasant. However, the doctor herself was rude and judgmental of the condition of my cats, one in particular. Said one needed a cleaning and an extraction while the other would need a cleaning with multiple extractions. Put lots of emphasis on the “pain” they were in which I was doubtful of given that they prefer their dry food over their wet food. Gave me an estimate for the future dental and removal of a cyst for the cats which I believe was between $1500-$2000. Went up front to discuss scheduling a dental and was informed there is a long wait but they would essentially bump me to the top because of how much “pain” my cats were in. They said they would call and it has been about 1-2 months since my visit and I haven’t heard anything from them. After not receiving a call and not wanting to have to deal with that doctor again, I decided to go to a local vet for a dental consult/wellness visit. I told him everything the previous vet told me and they said neither cats needed cleanings or extractions and weren’t in any pain. He demonstrated this by pressing on the worst looking tooth in my cats mouth and she didn’t react. Also, he was able to take off the tartar on the other cat’s teeth with his nail and joked that he just save me $400. In short, I wouldn’t go here at least not for dentals. It is very clear this doctor tries to charge for unnecessary services and procedures by guilting pet parents/owners into them through exaggerating their pet’s condition. Kind of ironic too given the Humane Society Clinic is meant to be an affordable option so people can get medical treatment for their pets.
Brooke Symons
Kind staff. They helped my baby years ago and have a customer for life. Thank you! Highly recommend!
Leah Sandridge
BEWARE!!! If you post negative reviews and/or are assertive with staff they will discontinue services for your pets. I arrived for a 4:20pm appointment and at 4:45pm, after watching a number of other pet owners get served, I asked Sen how much longer it’d be. I was told “Just a bit” and, thankfully, asked for a more specific timeframe because she came back after about 5 minutes and told me “The doctor suggested you reschedule your appointments”. I asked again, how much longer I’d have to wait and she disappeared again for another 5 minutes but this time she came back to say “The techs are all leaving at 5pm so you can’t be seen today”. It should be noted that it was now about 5pm, the sign on the door says they're open until 6pm and there were at least 4 other animals waiting to be seen and at least 2 in exam rooms. I asked a third time about how much longer I'd have to wait, because I didn't want to have to fight traffic for at least an hour, going back and forth another day, after taking off work early. Olivia interjected, refused to give me an answer and offered me two alternative appointments, one for the following day or day after, while rolling her eyes and communicating other overt non-verbal cues that she was extremely annoyed with my persistence. It should also be noted that when I initially called to make this appointment for my dog to be seen about his dew claw getting injured, Pamela told me they didn't do medical treatments and suggested I call another vet's office. I expressed disbelief given that my 15 y/o dog had enucleation surgery completed in this clinic on both eyes in 8/23. Then I asked about picking up heart worm prevention medication for my younger dog, that I adopted from HSSC in 12/22, and was told he'd need to get a blood test before I could pick those up. Again, I was perplexed, given that his last test was completed in July 2023, but went ahead and made an appointment for that and to get both dogs nails trimmed. I was going there anyway and thought I'd rather give them the business instead of a groomer. Pamela apologized, after repeatedly putting me on hold for extended periods of time, trying to get my questions answered and further explained she'd only been working there for about 2 weeks. She also told me they've gotten really busy, have had a lot of staff turn over and thanked me for being patient. I understand emergencies happen but don't understand why I couldn't find out how long I'd have to continue waiting to get at least my dog's blood draw so I could get his heart worm medication. I also felt Sen was being disingenuous and/or dishonest given the different reasons she provided for why my dog couldn't be seen that day and I was never given an answer regarding how much longer I'd have to wait. By the end of this horrific experience, both of my dogs were panting excessively and shaking under the bench where we were sitting, as far away for the other dogs as possible, given there were a variety of them displaying aggressive behavior towards each other and people, but most disturbingly a toddler. Since this incident, I've called other vets and learned that a heart worm test is good for a year, which is what I thought, so who knows why I was told I had to get a blood test before picking up my dogs heart worm medication. This entire experience was ridiculous and not handled in appropriately or professionally! The only reason we ever tried this clinic was because I rescued my newest animal from HSSC and their fees were slightly less than our former vet's office. We're grateful for the care we received before these issues but are gladly returning to our former vet. Before you come to this clinic keep in mind, you get what you pay for and today it was noting but aggravation, horrible services, disregard, and defensiveness about being caught giving inconsistent information. I typically don't write negative reviews but wanted you to be aware of what occurred so you can make an educated decision regarding your pet's care and safety before bringing them here.
Manuel Noriega
Dr. Santiago is as unprofessional as it gets. If the stress of the job is too much you shouldn’t be working with animals “doctor”. Body language says he doesn’t wanna be there, rude demeanor and tone thru out visit, and not to mention calling the pets owner a liar….Sheesh. Rest of the staff is sweet and helpful. One star so people can see this!
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:ClosedSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Categories
Services
Serves Nokomis and nearby areas
Latest Businesess
Satchels Last Resort
+19419245070
Sarasota County Animal Services
+19418619500
World Class Wildlife Removal & Rodent Remediation
1990 Main St Suite #750, Sarasota, FL 34236
+19412084035
Lyla's Parrot Rescue & Bird Sitting
Vintage Paws Sanctuary
+19419214355
Humane Society of Sarasota County
2331 15th St, Sarasota, FL 34237
+19419554131
Animal Rescue Coalition
+19419571955
Save Our Seabirds
1708 Ken Thompson Pkwy, Sarasota, FL 34236
+19413883010
Cat Depot
+19413662404
Satchel's Last Resort Rescue and Sanctuary
+19419245070