Premier Vet Care Animal Clinic
4.6 from 665 reviews
Address 5100 Lakeview Pkwy, Rowlett, TX 75088
Phone Number +19724638387
Description We are a full-service animal hospital serving Rowlett and the surrounding areas. We provide compassionate and outstanding medicine for dogs, cats, birds and exotic pets. Whether your pet needs vaccinations, grooming, bathing, surgery, dentistry or day-to-day preventative medicine, we are here to assist! In addition to regular veterinary care, Premier Vet Care offers a variety of services that ensure the best diagnostic capabilities and treatment for your pet including ultrasonography, digital radiography, elective and specialized surgeries, pain management, preventative in-house lab work and internal medicine consultations.
A Google User
5 stars! As a new pet owner, I was blown away by the exceptional service at Premier Vet Clinic. From the moment I walked in, I felt welcomed and cared for. The staff took the time to ask about my cat's name, which showed they genuinely cared about my pet's well-being unlike the other places in the area. The appointment was scheduled promptly and the doctor took the time to explain everything in a way that was easy to understand. The pricing is very reasonable, and I'm confident I've found my go-to vet for all my pet's needs. If you're searching for a reliable and compassionate vet, look no further than Premier Vet Clinic!
A Google User
Madison was incredibly rude over the phone and hung up on me when I was trying to refill my dog's heart murmur medication. She insisted I was giving her the wrong name, even though the bottle clearly says 'Heart Medication.' She basically called me a liar. After 3 years of bringing my dog here, you've just lost a customer because of Madison’s attitude and my fur baby not getting his medicine. Here’s proof of the bottle. I’m thankful that when I called back, someone else answered and was able to refill my dog’s medication. However, I've never been treated like this before, especially when all I want is to keep my dog healthy and alive. I’m incredibly disappointed and, unfortunately, I’ll be looking for another vet. I hope I can get in contact with corporate or someone above Madison. Because this behavior is unacceptable and unprofessional.
A Google User
We recently had to put our dog down. We moved out to Heath a couple of years ago, and making the drive to Rowlett was a little daunting. With that being said, the service we received when putting our dog down at Premier Vet was 10/10. First off, after calling 4-5 different places, no one would take us in last minute on a Saturday. Premier Vet knew our urgency as I was clearly upset and made it a point to get us in immediately, even though they had ZERO openings. The staff was the most caring staff ever. When we got there, they had a spot set up for my dog with blankets, etc. The doctor did an amazing job dealing with not only my pet but me as well. I have taken my other two dogs here for a couple of years but recently stopped due to the drive. That will no longer be the case. Premier Vet will be the only place I will ever take my dogs from here on out. They are amazing, and I honestly can't say enough about them. I've been to a handful of vets, and you will not beat the staff, the doctors, or the care at Premier Vet. I HIGHLY recommend them. They also sent a letter in the mail giving their condolences after we put our pup down. Good job, Premier Vet! Way to set the highest standard you can. Well done!
A Google User
I have been using Dr. Troy at Premier Vet Clinic for several years and I highly recommend him and his clinic for your fur baby. The office staff is professional and caring and you can usually make an appointment in a timely manner. Dr. Troy is so nice and loves on my fur babies and make the process enjoyable and smooth. Once you are an established client, you can even stay in your car and they will come out and get your pet for routine things like shots, etc.
A Google User
I followed Dr Nick Gleason to Premier because he is great with my cat, who has overcome FIP and many other issues. I wasn't sure what to expect. It's a bit of a drive from Oak Cliff. I am extremely pleased to say that the service, warmth, procedures, and even pricing are all excellent. Simple phone system without a billion options. People are efficient and kind. Communication during and after the visit is great. There are some automated messages in email that might be a bit much for some people, but being able to get really great care and reminders works for me. We did extensive testing, partly because my cat is a senior and his annual was due anyway. I got results within a couple of days. And Premier had a package that honestly made the cost half or far lower than some other places. Fairly easy access as far as driving and parking, probably great if you aren't driving from Dallas! Vets are our helpers and advocates for our pets, seeing what we can't see. Drug prices hurt everywhere, but I hope people will get pets in sooner rather than later if something is not right. It makes a difference. Premier is a very good option. I am old and have been through many pets and worked with rescues, so might be more picky than the average person. Only off note? No tissue or trash basket in the exam room where I was. I didn't need to cry or anything, but that stuff is going to happen.
A Google User
Front desk staff, medical team and grooming consistently provide EXCEPTIONAL service! I am confident Sneakers is in good hands with your team!!
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 12:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Serves Monica Park and nearby areas
Latest Businesess
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